Licensed Insurance CSR — Remote, Growth & PTO

The Juris Agency; Champlin (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Life Insurance

Disability Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Mon-Fri Schedule

Parental Leave

Job summary

Capstone Insurance Group in Champlin, Minnesota is seeking a Licensed Insurance Customer Service Representative who genuinely enjoys helping people and solving problems. You will be the friendly voice policyholders rely on for answers about coverage, endorsements, renewals, and payments, always with warmth and clarity.

Join a collaborative team that values confidentiality, accuracy, and high-quality service.

Qualifications

• Licensed in Minnesota Property & Casualty Insurance.
• Experience handling high-volume client inquiries in insurance.
• Proficient with agency management systems and Microsoft Office.
• Excellent verbal and written communication.
• Detail-oriented with accurate policy documentation and payments.

Responsibilities

• Serve as primary contact for policyholders with warmth and clarity.
• Process endorsements, renewals, and payments accurately.
• Collaborate with sales to identify coverage gaps and suggest updates.
• Handle client information with integrity and confidentiality.
• Document all client interactions in the internal system.
• Support office operations with ad hoc administrative tasks.

Skills

Clear communication

Attention to detail

Customer service

Tools

Agency management systems

Microsoft Office Suite

Job description

Capstone Insurance Group in Champlin, Minnesota is seeking a Licensed Insurance Customer Service Representative who genuinely enjoys helping people and solving problems. You will be the friendly voice policyholders rely on for answers about coverage, endorsements, renewals, and payments, always with warmth and clarity.

Join a collaborative team that values confidentiality, accuracy, and high-quality service.