Licensed Insurance CSR — Hybrid Role with PTO & 401(k)

HomeServices Insurance, Inc.; New Brighton (MN); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices Insurance, Inc. is seeking a Licensed Customer Service Insurance Representative in New Brighton, MN. This full-time, hybrid role focuses on day-to-day service for new and existing clients, supporting profitability and growth.

Responsibilities include answering calls, advising on coverage, processing policy changes, handling claims and billing inquiries, and cross-selling with existing clients. Requires a Property and Casualty license and two years of servicing experience with an

Qualifications

• High School Diploma or equivalent work experience and knowledge.
• Two years successful servicing experience with independent agency (or equivalent).

Responsibilities

• Research and answer calls from clients, underwriters and third parties.
• Advise clients regarding insurance coverage and risk management issues.
• Process policy changes and cancellations.
• Handle claims and billing inquiries.
• Foster and maintain good working relationships with insurance companies and underwriters.
• Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling.
• Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager.
• Perform any additional responsibilities as requested or assigned.

Skills

P&C License

Insurance operations

Claims handling

Personal lines

Communication skills

Analytical skills

Education

High School Diploma

Two years servicing experience with independent agency

Job description

HomeServices Insurance, Inc. is seeking a Licensed Customer Service Insurance Representative in New Brighton, MN. This full-time, hybrid role focuses on day-to-day service for new and existing clients, supporting profitability and growth.

Responsibilities include answering calls, advising on coverage, processing policy changes, handling claims and billing inquiries, and cross-selling with existing clients. Requires a Property and Casualty license and two years of servicing experience with an