Insurance Customer Service Rep - Hybrid

Humareso; Circle Pines (MN); Hybrid; USD 35,000 - 42,000; Full time

Job summary

Humareso in Circle Pines, MN is seeking a motivated licensed Insurance Customer Service Representative to support personal and commercial lines. The role emphasizes post-sales service and client satisfaction.

The ideal candidate has experience in an independent agency and is comfortable working both remotely and in-office, with strong communication and a commitment to service excellence.

Qualifications

• Strong written and verbal communication skills are required.
• Current insurance license preferred but not required; unlicensed hires must be willing to pursue licensure.
• Comfortable working both remotely and in-office as required by the schedule.
• Positive attitude and commitment to excellent customer service.

Responsibilities

• Provide post-sales support to existing customers, addressing service-related issues promptly and professionally.
• Manage customer policies, including renewals, cancellations, and binding new coverages (if licensed).
• Handle administrative tasks such as scanning, filing, and maintaining accurate records.
• Communicate clearly with customers via phone and email to resolve concerns and answer questions.

Skills

Communication skills

Customer service

Job description

Humareso in Circle Pines, MN is seeking a motivated licensed Insurance Customer Service Representative to support personal and commercial lines. The role emphasizes post-sales service and client satisfaction.

The ideal candidate has experience in an independent agency and is comfortable working both remotely and in-office, with strong communication and a commitment to service excellence.