Licensed Insurance CSR - Growth, Training & Benefits

The Juris Agency; Pasadena (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Holidays Off

Career Growth Opportunities

Weekly team meetings

Team building events

Casual Fridays

Mentorship

Job summary

The Juris Agency in Pasadena is seeking a Customer Service Representative for an in-person role. You will provide exceptional service to current clients and prospects, process policy changes, and maintain product knowledge.

A Property & Casualty license is part of training and a requirement. We offer hands-on training, health/dental/vision insurance, and opportunities for career growth in a collaborative environment.

Qualifications

• 1 year customer service experience preferred
• Property and Casualty license required (training)
• Upskill with industry-related courses/seminars as needed
• Excellent written and spoken communication skills

Responsibilities

• Responds to customer inquiries.
• Analyze, clarify, and resolve intermediate policy and account-related questions from customers.
• Review problems and communicates with appropriate personnel to obtain information.
• Continue to build personal skills via industry-related courses/seminars.
• Stay current with relevant product(s).
• Support the organization's overall strategy.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Positive attitude

Job description

The Juris Agency in Pasadena is seeking a Customer Service Representative for an in-person role. You will provide exceptional service to current clients and prospects, process policy changes, and maintain product knowledge.

A Property & Casualty license is part of training and a requirement. We offer hands-on training, health/dental/vision insurance, and opportunities for career growth in a collaborative environment.