Licensed Insurance CSR — Growth, Mon-Fri, PTO

The Juris Agency; Bristol (RI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Evenings Off

Retirement Plan

Job summary

The Juris Agency in Rhode Island is seeking a full-time Licensed Insurance Customer Service Representative to provide exceptional service to clients, handle policy change requests, collect premium payments, and respond to questions with empathy and accuracy.

The ideal candidate will hold a Personal Lines P&C license, demonstrate excellent communication and multitasking skills, be punctual and reliable, and enjoy fostering long-term relationships that improve client retention.

Qualifications

• Requires Personal Lines P&C license.
• Experience in customer service with a focus on client satisfaction.
• Strong communication, reliability, and integrity.

Responsibilities

• Greet customers entering the office in a friendly, helpful manner.
• Process policy change requests.
• Take premium payments from customers.
• Follow up with customers to ensure satisfaction and address queries.
• Build strong relationships to improve retention and loyalty.
• Explain policy options based on client needs and goals.
• Provide information about new products and services.

Skills

Customer service

Multitasking

Communication skills

Punctual

Rapport building

Tools

Word

Excel

Job description

The Juris Agency in Rhode Island is seeking a full-time Licensed Insurance Customer Service Representative to provide exceptional service to clients, handle policy change requests, collect premium payments, and respond to questions with empathy and accuracy.

The ideal candidate will hold a Personal Lines P&C license, demonstrate excellent communication and multitasking skills, be punctual and reliable, and enjoy fostering long-term relationships that improve client retention.