Licensed Insurance CSR — Growth, Bonuses & Training

the Willingham Agency; Phoenix, Northern (AZ, KY); Hybrid; USD 23,000 - 27,000; Full time

Benefits offered by this job

Signing bonus

Paid time off

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

Daphine Willingham - State Farm Agent is seeking a Customer Service Representative to join their Southeast Phoenix/Chandler team. You will focus on increasing insurance sales opportunities with existing customers while maintaining strong relationships.

Ideal candidates are licensed Personal Lines or P&C Producers with strong communication, detail-orientation, and a customer‑centered mindset. Internal growth opportunities and performance-based bonuses are noted in the posting.

Qualifications

• Licensed Personal Lines or P&C Producer.
• Detail-oriented and multitasking capability.
• Previous customer service experience preferred.
• Results-driven and self-motivated.

Responsibilities

• Answer customer inquiries and provide policy information.
• Offer insurance products to existing customers.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Participate in marketing campaigns and community events.

Skills

Communication skills

Multitasking

Customer service

Empathy

Job description

Daphine Willingham - State Farm Agent is seeking a Customer Service Representative to join their Southeast Phoenix/Chandler team. You will focus on increasing insurance sales opportunities with existing customers while maintaining strong relationships.

Ideal candidates are licensed Personal Lines or P&C Producers with strong communication, detail-orientation, and a customer‑centered mindset. Internal growth opportunities and performance-based bonuses are noted in the posting.