Licensed Insurance Client Advisor | Growth & Benefits

gobravvo; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

Paid time off

Retirement plan

Professional development opportunities

Job summary

Gobravvo in Baton Rouge, LA is seeking a Licensed Insurance Customer Service Representative for a full-time role focused on delivering friendly, knowledgeable service and guiding clients through coverage options.

You will handle inquiries, explain policy changes, assist with claims and billing, and support the agency's growth. Licensing in P&C and Life/Health is required, with ongoing development and advancement opportunities.

Qualifications

• Active Property & Casualty license.
• Active Life and Health insurance licenses.
• Excellent interpersonal and communication skills (written, verbal, and listening).
• People-oriented with a passion for exceptional customer service.
• Organizational abilities and attention to detail.
• Self-motivated with a proactive approach to problem-solving.
• Ability to learn new computer functions and systems.
• Comfortable working in a team environment and managing multiple tasks simultaneously.

Responsibilities

• Establish and nurture customer relationships with regular follow-up.
• Respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.
• Educate clients on insurance options using a customer-focused review process.
• Provide timely activity reports to the agent and management.
• Stay updated on product changes and regulatory requirements through ongoing education.

Skills

Interpersonal communication

People-oriented

Organizational skills

Attention to detail

Team player

Multitasking

Self-motivation

Learning new systems

Job description

Gobravvo in Baton Rouge, LA is seeking a Licensed Insurance Customer Service Representative for a full-time role focused on delivering friendly, knowledgeable service and guiding clients through coverage options.

You will handle inquiries, explain policy changes, assist with claims and billing, and support the agency's growth. Licensing in P&C and Life/Health is required, with ongoing development and advancement opportunities.