Licensed Insurance Agent

Progressive Insurance; Arkansas; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance company is seeking a Licensed Insurance Agent to join their Customer Care team. This remote position involves assisting customers with their insurance needs through inbound calls, requiring an active license and strong communication skills. The role offers competitive pay, bonuses, and comprehensive benefits, including a 401(k) plan and wellness programs.

Benefits

401(k) with 6% company match

Medical, dental, vision insurance

Wellness and mental health programs

Flexible spending and health savings accounts

Paid time off and volunteer leave

Career development and tuition assistance

Qualifications

• Active Personal Lines or Property & Casualty license required.
• At least two years of relevant work experience or two years of post-secondary education.
• Fluent in Spanish and English for bilingual roles.

Responsibilities

• Assist customers with their needs through high-volume inbound calls.
• Educate customers about coverage options and offer tailored products.
• Utilize customer service and communication skills in a remote environment.

Skills

Customer service

Communication

Organizational skills

Bilingual Spanish/English

Education

Two years of post-secondary education

Job description

Join to apply for the Licensed Insurance Agent role at Progressive Insurance.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

Active Property & Casualty or Personal Lines License Required. This position doesn’t provide training to obtain a license. Please ensure you have an active license before applying.

If you enjoy helping others and thrive in a fast-paced environment, you might be a fit for Progressive’s insurance agent position. This remote role focuses on building relationships through high-volume inbound calls—no cold calling, no commission. You’ll assist customers with their needs, educate them about coverage options, and offer tailored products. Bring your active license, and we’ll provide the technology and systems to streamline the sales process.

Join our Customer Care team and utilize your customer service, communication, and organizational skills to grow your career. Bilingual Spanish/English positions are available.

Must-have Qualifications

• Active Personal Lines or Property & Casualty license
• At least two years of relevant work experience OR
• Two years of post-secondary education
• Bilingual Spanish/English: fluent in speaking and reading (for bilingual roles)

Start Date:

July or August 2025

Schedule:

Full-time, with a mix of weekdays, one weekend day, and evenings after training.

Work From Home Office Requirements

• Designated quiet workspace
• High-speed internet at your expense (unless otherwise required)
• Computer must be connected via cable to the router/modem
• Hardware must be connected to a surge protector

Compensation

• $22/hour
• Annual gainshare bonus up to 16% based on company performance
• Additional 10% for evening/weekend hours
• $1/hour extra if bilingual in English and Spanish

Benefits

• 401(k) with 6% company match
• Medical, dental, vision insurance, including preventive care
• Wellness and mental health programs
• Flexible spending and health savings accounts, life insurance
• Paid time off, volunteer leave, sick leave, disability, parental and family leave, military leave
• Diverse and inclusive culture with Employee Resource Groups
• Career development and tuition assistance

Recognized as a 2024 Top Workplace for Innovation, Values, Flexibility, Compensation, and Leadership by Energage.

Equal Opportunity Employer

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