Licensed Insurance Agent

Progressive Insurance; Missouri; Remote; USD 60,000 - 80,000; Full time

Job summary

Progressive Insurance is seeking a Licensed Insurance Agent to join their Customer Care team. This work-from-home role involves assisting customers with their coverage needs, requiring an active insurance license and strong customer service skills. The position offers competitive compensation, including bonuses for evening and bilingual roles, and a comprehensive benefits package.

Benefits

401(k) with 6% company match

Medical, dental, vision, and preventive care

Wellness and mental health programs

Flexible spending and health savings accounts

Paid time off and volunteer time off

Career development and tuition assistance

Qualifications

• Active Personal Lines or Property & Casualty license required.
• At least two years of relevant work experience or two years of post-secondary education.
• Fluent in Spanish and English for bilingual roles.

Responsibilities

• Assist customers with their coverage needs through high-volume inbound calls.
• Educate customers on options and offer tailored products.
• Build relationships with customers without cold calling.

Skills

Customer service

Communication

Organizational skills

Bilingual (Spanish/English)

Education

Two years of relevant work experience or two years of post-secondary education

Job description

Join to apply for the Licensed Insurance Agent role at Progressive Insurance

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

Active Property & Casualty or Personal Lines License Required. This position does not provide training to obtain a license. Please ensure you have an active license before applying.

If you enjoy helping others and thrive in a fast-paced environment, you might be a good fit for Progressive’s insurance agent position. This work-from-home role involves building relationships with customers through high-volume inbound calls—no cold calling, no commission. You’ll assist customers with their coverage needs, educate them on options, and offer tailored products. Bring your active license, and we’ll provide the technology and systems to facilitate the sales process, allowing you to focus on the customer.

Join our Customer Care team at Progressive and leverage your customer service, communication, and organizational skills to grow your career. Bilingual Spanish/English positions are also available.

Must-have Qualifications

• Active Personal Lines or Property & Casualty license
• At least two years of relevant work experience OR two years of post-secondary education
• For bilingual roles: Fluent in Spanish and English (speak and read)

Start Date:

July or August 2025

Schedule:

This full-time position includes a combination of weekdays, one weekend day, and evening hours after training.

Work From Home Office Requirements

• Designated noise-free workspace
• High-speed internet (at your expense unless legally required)
• Computer must be connected via cable to the router or modem (no wireless)
• Hardware must be connected to a surge protector

Compensation

• $22/hour
• Annual cash incentive up to 16% based on company performance
• Additional 10% for evening/weekend hours
• $1/hour extra for bilingual (English & Spanish) roles

Benefits

• 401(k) with 6% company match
• Medical, dental, vision, and preventive care
• Wellness and mental health programs
• Flexible spending and health savings accounts, life insurance
• Paid time off, volunteer time off, sick leave, short/long-term disability
• Parental, family, military leave, and pay
• Diverse, inclusive culture with Employee Resource Groups
• Career development and tuition assistance

Recognized as a 2024 Top Workplace for innovation, values, work-life balance, compensation, and leadership.

Equal Opportunity Employer

For scam awareness, visit: https://www.progressive.com/careers/how-we-hire/faq/job-scams/