Licensed Independent Behavioral Health Clinician Case Manager

4062 Aetna Resources, LLC; Pennsylvania; Hybrid; USD 61,000 - 130,000; Full time

Benefits offered by this job

Fully remote position

Monday–Friday schedule

No weekends or holidays

Meaningful work in behavioral health

Collaborative team environment

Competitive benefits package

Job summary

CVS Health is hiring a Clinical Case Manager – Behavioral Health (Licensed) to assess members, develop care plans, and coordinate services across the continuum of care. You will apply clinical judgment for risk factors and barriers to care, and use Motivational Interviewing to promote long-term behavior change.

This fully remote role involves crisis intervention, collaboration with providers and care teams, and thorough documentation of care interactions.

Qualifications

• Master's degree in social work, counseling or related behavioral health field.
• Active, unrestricted behavioral health license (LCSW/LISW/LMSW/LCPC/LPC/LMFT/LMHC or equivalent).
• 3+ years post-master's direct clinical experience in behavioral health settings.
• 3+ years treating mental health and substance use disorders.
• 3+ years of crisis intervention experience and use of Motivational Interviewing.
• Strong ability to document while engaging members telephonically.

Responsibilities

• Conduct comprehensive assessments of members' behavioral and physical health needs.
• Develop individualized care plans to improve health outcomes and wellbeing.
• Coordinate care with providers, care teams and community resources.
• Apply clinical judgment to address risk factors and barriers to care.
• Engage members using Motivational Interviewing to support behavior change.
• Provide crisis intervention and ensure access to treatment and support services.
• Coordinate behavioral health and substance use services across the continuum of care.
• Document care and manage member interactions using clinical systems.

Skills

Clinical assessment

Crisis intervention

Motivational Interviewing

Documentation via telephonic care

Education

Master's Degree in Social Work, Counseling, or related Behavioral Health field

Active, unrestricted independent Behavioral Health license (LCSW, LISW, LMSW, LCPC, LPC, LMFT, LMHC, or equivalent)

Job description

Clinical Case Manager – Behavioral Health (Licensed)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

What You'll Do

• Conduct comprehensive assessments of members' behavioral health, physical health, and psychosocial needs
• Develop individualized care plans that promote improved health outcomes and overall well-being
• Collaborate with providers, care teams, and community resources to coordinate appropriate care
• Apply clinical judgment to identify and address risk factors, barriers to care, and complex health needs
• Utilize Motivational Interviewing techniques to engage members and encourage long-term behavior change
• Provide crisis intervention and ensure timely access to appropriate treatment and support services
• Coordinate behavioral health and substance use disorder services across the continuum of care
• Leverage technology and clinical systems to document care and manage member interactions

WHAT YOU BRING - REQUIRED

• Master's Degree in Social Work, Counseling, or a related Behavioral Health field
• Active, unrestricted independent Behavioral Health license (LCSW, LISW, LMSW, LCPC, LPC, LMFT, LMHC, or equivalent)
• 3+ years of post-master's direct clinical experience in hospital, ambulatory, outpatient, or similar behavioral health settings
• 3+ years of experience treating mental health and substance use disorders
• 3+ years of experience in crisis intervention and using Motivational Interviewing techniques
• Strong technical proficiency and ability to document while engaging members telephonically

Preferred Qualifications

• Managed Care or Utilization Review experience
• Case Management experience
• Discharge Planning experience
• Experience working with complex populations and multidisciplinary teams

Why Join Us?

• Fully remote position available anywhere in the United States
• Predictable Monday–Friday schedule
• No weekends or holidays
• Meaningful work supporting members with behavioral health and substance use needs
• Collaborative team environment with opportunities to make a lasting impact
• Utilize your clinical skills in a dynamic, member-focused care management role

If you're a licensed behavioral health professional who is passionate about improving outcomes through care coordination, member engagement, and clinical excellence, we'd love to hear from you.

Anticipated Weekly Hours 40

Time Type Full time

Pay Range

The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our People Fuel Our Future

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.

Benefits

• medical
• dental
• vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.