Licensed Customs Broker / Import Operations Specialist

Pasona Inc.; California; On-site; USD 70,000 - 100,000; Full time

Job summary

Pasona N A, Inc. in Rancho Dominguez, CA is seeking a Licensed Customs Broker to join our Import Operations team. The role handles import shipment coordination from arrival through delivery, including tracking, customer communication, billing, and system processing in a stable, on-site environment.

You will work with a small team, ensuring compliance and smooth operations. A U.S. Customs Broker license and import experience are required, with preferred Japanese language skills.

Qualifications

• Must hold a U.S. Customs Broker License.
• Experience in import operations.
• Ability to work independently and follow established procedures.
• Strong attention to detail and organization.
• Preferred: Japanese language skills.

Responsibilities

• Coordinate import shipments and delivery arrangements
• Track shipments and provide status updates
• Process billing and shipment documentation
• Utilize iLogisys and tracking systems
• Communicate with customers, carriers, and service providers
• Ensure smooth import operations and regulatory compliance

Skills

Import operations

Attention to detail

Organizational skills

Independent work

Japanese language

Education

U.S. Customs Broker License

Job description

Position: Licensed Customs Broker / Import Operations Specialist

Location: Rancho Dominguez, CA

Industry: Logistics / Freight Forwarding

Employment Type: Full-Time

Work Arrangement: On-site

Salary: $70,000 – $100,000 DOE

About the Role

Our client, a Japanese company is seeking a Licensed Customs Broker to join their Import Operations team.

This position will handle import shipment coordination from arrival through delivery, including tracking, customer communication, billing, and system processing. The workload is manageable, making this an excellent opportunity for someone who enjoys a stable environment and a strong work-life balance.

The team currently consists of two import specialists, and this role will serve as an additional key member of the department.

Key Responsibilities

• Coordinate import shipments and delivery arrangements
• Track shipments and provide status updates
• Process billing and shipment documentation
• Utilize iLogisys and tracking systems
• Communicate with customers, carriers, and service providers
• Ensure smooth import operations and regulatory compliance

Qualifications

Required

• U.S. Customs Broker License
• Import operations experience
• Ability to work independently and follow established procedures
• Strong attention to detail and organizational skills

Preferred

• Japanese language skills
• Experience in freight forwarding or customs brokerage
• Experience handling various import commodities