Licensed Customer Service Representative

American Family Insurance; Maple Plain (MN); On-site; USD 30,000 - 42,000; Full time

Job summary

American Family Insurance in Maple Plain, MN seeks an Office Assistant/Customer Service Representative who will be the first point of contact for clients, assist with inquiries, process policy changes, and handle administrative tasks to ensure a smooth customer experience.

Candidates must hold a Minnesota Property and Casualty license; we welcome both part-time and full-time applicants and offer competitive pay, flexible scheduling, and a collaborative team environment.

Qualifications

• Must be licensed in Property & Casualty in Minnesota.
• Strong customer service and communication skills.
• Ability to handle inquiries, process policy changes, and manage administrative tasks.

Responsibilities

• Be the first point of contact for clients and respond to inquiries.
• Assist with policy changes and updates.
• Perform general administrative duties to support operations.

Skills

Customer service

Communication

Education

Property & Casualty license

Job description

Join Anne Rothstein & Associates - American Family Insurance is seeking a dedicated Office Assistant/Customer Service Representative to join our team in Maple Plain, MN. At Anne Rothstein & Associates, we pride ourselves on providing top-notch customer service and fostering a positive work environment. While this role is not remote, it offers a unique opportunity to engage with clients face-to-face and build lasting relationships within the community.

As an Office Assistant/Customer Service Representative, you will be the first point of contact for clients, assisting with inquiries, processing policy changes, and handling administrative tasks. Your role is vital in ensuring a seamless customer experience and upholding our commitment to excellence.

If you are a motivated individual with a passion for customer service and a desire to make a difference in the lives of our clients, American Family Insurance is the perfect place for you to grow both personally and professionally. Come join our team today!

Candidates need to be licensed in Property and Casualty in Minnesota.

We would consider both part-time and full-time candidates. We offer competitive pay, some benefits, flexible scheduling, challenging work, and a great team environment.