Licensed P&C CSR & Office Assistant - In-Person Client Care

American Family Insurance; Maple Plain (MN); On-site; USD 30,000 - 42,000; Full time

Job summary

American Family Insurance in Maple Plain, MN seeks an Office Assistant/Customer Service Representative who will be the first point of contact for clients, assist with inquiries, process policy changes, and handle administrative tasks to ensure a smooth customer experience.

Candidates must hold a Minnesota Property and Casualty license; we welcome both part-time and full-time applicants and offer competitive pay, flexible scheduling, and a collaborative team environment.

Qualifications

• Must be licensed in Property & Casualty in Minnesota.
• Strong customer service and communication skills.
• Ability to handle inquiries, process policy changes, and manage administrative tasks.

Responsibilities

• Be the first point of contact for clients and respond to inquiries.
• Assist with policy changes and updates.
• Perform general administrative duties to support operations.

Skills

Customer service

Communication

Education

Property & Casualty license

Job description

American Family Insurance in Maple Plain, MN seeks an Office Assistant/Customer Service Representative who will be the first point of contact for clients, assist with inquiries, process policy changes, and handle administrative tasks to ensure a smooth customer experience.

Candidates must hold a Minnesota Property and Casualty license; we welcome both part-time and full-time applicants and offer competitive pay, flexible scheduling, and a collaborative team environment.