Licensed Crisis Clinician, Day Shift

City of Norfolk, VA; Norfolk (VA); On-site; USD 63,000 - 72,000; Full time

Benefits offered by this job

Signing bonus

Paid holidays

Employer paid pension plan

Medical and dental benefits

Section 457 deferred compensation

Long-term disability

Parking

Job summary

The City of Norfolk, VA is seeking a Licensed Crisis Clinician (Emergency Services Clinician II) to assess individuals in crisis and connect them with mental health services. The role includes crisis counseling in office and community settings and collaboration with a multidisciplinary team.

Requires a master's degree in a clinical human services field meeting Virginia licensure requirements and an independent clinical license in Virginia (LCSW/LPC/LCP or equivalent).

Qualifications

• Master’s degree in a clinical human services field meeting Virginia licensure requirements.
• Two years of mental health services experience or completion of the supervised clinical experience required to obtain independent licensure in Virginia.
• Independent clinical license in Virginia (LCSW/LPC/LCP or equivalent).
• Valid driver’s license.

Responsibilities

• Assess individuals in crisis and link them to needed mental health services.
• Provide crisis telephone and face-to-face counseling in office and community settings.
• Document observations and maintain client records with confidentiality.
• Provide clinical supervision and consultation to staff.
• Prepare and maintain reports and program records.

Education

Master’s degree in a clinical human services field

Independent clinical license in Virginia (LCSW/LPC/LCP or equivalent)

Job description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world’s largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas. Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve. The NCSB is seeking a Licensed Crisis Clinician (Emergency Services Clinician II). The Licensed Crisis Clinician will assess individuals in crisis to provide or link the individual and/or significant others with needed mental health services least restrictive setting, thus diverting individuals, when possible, from State Hospital care to community-based care. crisis and/or community stabilization related activities and services. Responds in person and/or by phone to assistance with individuals experiencing behavioral health (mental health and/or addiction) crisis concerns, including with co-occurring health, developmental, and/or social vulnerabilities, or crisis states. Serves both adults and children. with persons in pre-crisis, crisis, post-crisis, and stabilization points in their behavioral health condition. Operates collaborative setting. Provides clinical supervision and consultation to clinical personnel as assigned, both formally structured supervision and informally through role modeling. Monitors and supervises the completion of pre-admission evaluations by non-licensed personnel.

Department Hiring Salary Range

$62,732 - $71,987

Essential Functions

• Works collaboratively with others while displaying good judgment and problem-solving skills. Cultivates, fosters, and maintains positive working relationships among crew members and with those contacted in the performance of duties, including co-workers, supervisory staff, community partners, and emergency public services personnel.
• May include driving a City vehicle to respond in the community. Maintains awareness of Norfolk geography. Utilizes maps and traffic navigation platforms to report to call locations in a timely manner.
• Operates radio and other communication equipment and electronic mobile devices.
• Interacts with individuals in a respectful and dignified manner using a culturally competent and trauma-informed approach. Establish trust and seeks answers to questions to better understand the situation.
• Evaluates crisis telephone calls and determines the type of response needed, including crisis intervention, phone counseling, information, follow-up, pre-admission screening, and/or referrals.
• Provides phone counseling in the office and face‑to‑face crisis counseling in the office and in the community (e.g. hospital emergency rooms, agency offices, residences).
• Documents all observations and actions using program‑specific forms and standards complete reports and records; performs data entry as needed; maintains confidentiality of information.
• Completes pre‑admission screening evaluations and facilitates obtaining Temporary Detention Orders (TDO's) in accordance with mental health service policies.
• Prepares clear and concise written reports. Maintains client records and statistical data.
• Provides expert testimony to the Norfolk Courts for assigned commitment cases regarding the client’s history, behavior and least restrictive treatment alternative.
• Initiates, completes, and maintains program records and documentation in accordance with policies and procedures.
• Provides consultation and clinical supervision to clinical staff as assigned both informally through role modeling and formally through structured supervision.
• Prepares and maintains documentation in compliance with agency, state, and federal guidelines and regulations; complies with privacy and reporting requirements.
• Complies with applicable local, state, and federal regulations for provision of information and reporting abuse and policy violations.
• Identifies staff training needs and recommends strategies to meet those needs.
• Performs as shift lead, reviews and supervises preadmission screening assessments; audits records and provides evaluation of prescreening assessments.
• Performs related work assigned.

Education / Experience

• Requires a master’s degree in a clinical human services field (e.g., counseling, social work, psychology, or marriage and family therapy) that meets Virginia requirements for licensure eligibility.
• Requires two (2) years of experience providing mental health services, or completion of the supervised clinical experience required to obtain independent licensure in Virginia, in accordance with applicable state regulations.

Additional Information & Requirements

• Valid driver’s license.
• Requires an independent clinical license in Virginia, such as Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Clinical Psychologist (LCP), or equivalent, in accordance with Virginia state regulations.
• Must have or obtain pre‑screener certification with the first six (6) months of employment.

Preferred

• Certified or certifiable in Basic Life Support and First Aid training

Working Hours

Sunday — Thursday (40hrs per week) Day Shift 8:00 AM - 4:30 PM

Signing Bonus

This position is eligible for a one‑time $5,000 signing bonus for new hires.

Benefits

• Regular full‑time and permanent part‑time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long‑term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full‑time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part‑time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre‑tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre‑tax payroll deduction.

• Regular full‑time and permanent part‑time classified, unclassified permanent, full‑time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non‑City

Positions listed with a job type designation of "Non‑City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.