Licensed Case Manager

George Washington University; Washington (District of Columbia); On-site; USD 59,000 - 81,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition assistance

Job summary

George Washington University’s Division for Student Affairs seeks a Licensed Case Manager for the Student Health Center in Foggy Bottom, DC. You will advocate for students, coordinate care with mental health and primary providers, and educate students and families about integrated healthcare services.

The role requires a mental health licensure with DC eligibility within six months, an advanced degree, and excellent communication and organizational skills.

Qualifications

• Advanced degree in a mental health discipline with 1 year of relevant experience.
• Must hold an active, unrestricted mental health license in DC within six months of hire.
• Strong clinical, interpersonal, and organizational skills; ability to collaborate.

Responsibilities

• Triaging psychiatry evaluation requests from students, staff and community members.
• Taking brief student histories and assessing suicide risk to determine urgency.
• Requesting and collecting treatment records prior to appointments or during care.
• Coordinating with mental health and primary care providers for continuity of care.
• Educating students, families, and the community about integrated health services.
• Managing referrals and coordinating with providers during hospitalizations or outpatient care.
• Assisting CAPS staff with placement of clients to higher levels of care when indicated.
• Maintaining a community provider referral list for CAPS.
• Providing support for CAPS crisis visits and administrative processes.

Skills

Excellent clinical communication

Interpersonal communication

Organizational skills

Team collaboration

confidentiality

Education

Advanced degree in mental health

DC licensure within 6 months

Tools

Word

Excel

Job description

I. JOB OVERVIEW

The Division for Student Affairs (DSA) cultivates an inclusive community that supports connection, growth, and well-being for every student throughout their GW journey. DSA's integrated approach is to provide a cohesive student experience built upon the core values of genuine collaboration, a compassionate approach, and most importantly putting students as the center of the work. Within the Division for Student Affairs, The Student Health Center (SHC), a multidisciplinary, integrated, student healthcare service, serves as the primary mental health agency for GW students. One of our missions is to support students' mental health and personal development by collaborating directly with students to overcome difficulties and challenges that may interfere with their academic, emotional, and personal success.

The Student Health Center seeks a Licensed Case Manager to manage client wellness and autonomy through advocacy, communication, education and the identification and facilitation of services. The Licensed Case Manager reports to the Lead Psychiatrist and to the Director of CAPS.

Primary Responsibilities

• Triaging psychiatric care evaluation requests from students, clinical staff, GW faculty and staff, and all concerned community members.
• Taking brief history of students including clinical assessment of suicidal risk to determine urgency of needs.
• Requesting and collecting treatment records prior to appointments or during the course of treatment.
• Coordinating with mental health and primary care providers to ensure continuity of care.
• Educating students, as well as families and the community, regarding the integrated healthcare services and policies.
• Managing referral process, working with providers during hospitalizations or intensive/specialized outpatient care.
• Assisting staff clinicians with CAPS in coordination and placement of clients to higher levels of care, when clinically indicated.
• Assisting CAPS Case Manager with maintaining a community provider referral list.
• Providing support for CAPS crisis visits.
• Managing administrative processes in conjunction with integrated care.

Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications

Qualified candidates will hold an advanced degree in a mental health discipline (psychology, social work, or counseling), plus one (1) year of relevant professional experience. A license in Washington, D.C. is required or must be obtained within six months of hire.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications

Must hold an active, unrestricted license in mental health (eg. LGSW, ICSC, LPC, LGPC, LMFT, etc.) in the District of Columbia within six months of hire.

Preferred Qualifications

• Excellent clinical and interpersonal communication skills - in person, in writing, and via technology
• Highly developed organizational and time management skills
• Evidence of organizational understanding and an ability to work collaboratively
• Experience in organizing and prioritizing workload to meet required deadlines and department objectives
• Knowledge and experience with Word and Excel
• Sensitivity to confidentiality, diversity, and multicultural issues

Hiring Range

$58,992.50 - $81,144.77

GW Staff Approach to Pay

How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location

Foggy Bottom, Washington, D.C.

College/School/Department

Division of Student Affairs

Family

Health Services

Sub-Family

Mental Health Services

Stream

Individual Contributor

Level

Level 2

Full-Time/Part-Time

Full-Time

Hours Per Week

40

Work Schedule

Monday Through Friday 8:30am to 5pm

Will this job require the employee to work on site?

Yes

Employee Onsite Status

On-campus (in person)

Telework

No

Required Background Check

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants

Employer will not sponsor for employment Visa status

Internal Applicants Only?

No

Posting Number

S014471

Job Open Date

09/17/2026

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.