Licensed Behavioral Health Care Manager — Hybrid Field Role

Heritage Health Network; Riverside (OH); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Heritage Health Network in Riverside, OH, seeks a licensed Behavioral Health Care Manager (BHCM) to support high-need Medi-Cal members through our Enhanced Care Management (ECM) program. This hybrid role includes 2–3 days in the field and 2–3 days in the office, enabling in‑person member engagement.

You will conduct comprehensive assessments, develop person-centered care plans, and coordinate care across providers while performing home visits and ensuring thorough documentation.

Qualifications

• Master’s degree in Social Work or Psychology required.
• Active licensure as LCSW, LMFT, or LPC required.
• 1+ year in care management or behavioral health setting (Medi-Cal/ECM preferred).
• Excellent communication and care coordination skills.
• Knowledge of behavioral health, social determinants of health, and community resources.
• Willingness to conduct field work and home visits.
• Valid driver’s license, auto insurance, and reliable vehicle.

Responsibilities

• Serve as primary contact for members with behavioral health and psychosocial needs.
• Conduct assessments and develop person-centered care plans.
• Coordinate care across behavioral health providers, medical teams, and community resources.
• Perform in-person home and community visits.
• Support transitions of care and post-discharge follow-up.
• Provide education, coaching, and trauma-informed support.
• Maintain accurate documentation to meet program requirements.

Skills

Care coordination

Strong communication

Trauma‑informed care

Documentation

Field work

Home visits

Education

Master's degree in Social Work

Master's degree in Psychology

Licensed Clinician (LCSW/LCSW‑CM/LPC/LFMFT)

Job description

Heritage Health Network in Riverside, OH, seeks a licensed Behavioral Health Care Manager (BHCM) to support high-need Medi-Cal members through our Enhanced Care Management (ECM) program. This hybrid role includes 2–3 days in the field and 2–3 days in the office, enabling in‑person member engagement.

You will conduct comprehensive assessments, develop person-centered care plans, and coordinate care across providers while performing home visits and ensuring thorough documentation.