License Plate Inventory Agent

LAZ Parking; Denver (CO); On-site; USD 30,000 - 33,000; Full time

Job summary

LAZ Parking at Denver International Airport is seeking an O/N LPI Agent to greet the public, assist customers, and monitor parked vehicles. The role requires delivering premier customer service in a fast-paced airport environment and representing LAZ in a professional manner.

The position is full-time with an hourly rate of $22.75, and duties include reporting, paperwork, and responding to inquiries while maintaining a positive, helpful attitude.

Qualifications

• Strong customer service skills and abilities.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Demonstrate a sense of urgency and timeliness.

Responsibilities

• Greet customers, respond promptly to inquiries, and resolve issues with care.
• Complete required paperwork and reports accurately and efficiently.
• Promote premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Be in LAZ Parking uniform, on time, and ready to work when scheduled.
• Work with and without supervision and follow directions of supervisors when requests are made.
• Other related duties as assigned.

Skills

Customer service

Independent work

Multitasking

Professional communication

Timeliness

Job description

O/N LPI Agent

Location

Denver International Airport

Hourly Rate

$22.75/hr

Schedule

Full Time

The Spirit of the Position

The LPI Attendant will canvas the surface/parking lots and conduct a report of all the cars parked overnight in/near the DIA Airport. This will allow the parking operation to monitor abandoned vehicles as well as provide customer assistance when requested. This attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying; honesty, integrity, accountability, teamwork, and demonstrating excellent communication skills.

Responsibilities

• Must meet required speaking and listening skills assessment level
• Greet, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Complete all required paperwork and reports accurately and efficiently.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Be in correct LAZ Parking uniform, on time, and ready to work when scheduled.
• Work with and without supervision and follow directions of supervisors when requests are made.
• Other related duties as assigned.

Experience

• Strong customer service skills and abilities.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
• Demonstrate a sense of urgency and timeliness.

Skills

• Willingness to be flexible, work multiple lots.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands

• Standing and walking for long periods of time (80 to 100% of the time)
• Comfortable with various weather conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

This Employer participates in E-Verify.