Vehicle Services Agent

LAZ Parking; Denver (CO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Team Atmosphere

Growth Opportunities

Paid training

Free company uniform

Health Coaching & Resources

Employee Assistance Program (EAP)

Smoking Cessation Program

Job summary

LAZ Parking in Denver, CO is seeking a Vehicle Service Agent to assist customers and fellow staff with vehicle-related issues. You will respond to stranded drivers, communicate with authorities when needed, and assist in replacing gate arms as required.

The role emphasizes reliable, customer-focused service, safe driving, and the ability to work independently in a fast-paced environment, with flexible shifts including weekends and holidays.

Qualifications

• Must have a safe driving record and pass MVR driving record check.
• Unwavering reliability/punctuality.
• Must be able to deliver excellent customer service.
• Possess basic knowledge of automotive mechanics (e.g., battery anatomy and tire inflation).
• Willingness to work flexible hours, including weekends and holidays.
• Ability to work independently with minimal supervision.
• Able to understand and follow guidelines and procedures.
• Possess problem-solving skills.
• Demonstrates a sense of urgency and timeliness.
• Must be able to clear and maintain airport badging requirements.
• Must meet required speaking and listening skills assessment level

Responsibilities

• Parking availability counts
• Capacity counts
• Additional related duties as assigned

Skills

Safe driving

Reliability

Customer service

Automotive knowledge

Flexible hours

Independent work

Problem solving

Job description

The Spirit Of The Position

The Vehicle Service agent assists parking customers and personnel who may be stranded or need help due to vehicle malfunctions or other reasons. The agent facilitates by providing specific services or communicating with appropriate authorities that may assist customers. The agent additionally assists in replacing gate arms

• Parking availability counts
• Capacity counts
• Additional related duties as assigned

The Spirit Of The Position

The Vehicle Service agent assists parking customers and personnel who may be stranded or need help due to vehicle malfunctions or other reasons. The agent facilitates by providing specific services or communicating with appropriate authorities that may assist customers. The agent additionally assists in replacing gate arms

• Parking availability counts
• Capacity counts
• Additional related duties as assigned

Compensation And Scheduled Shifts

• $22.75/hour; non-tipped
• Posting Duration: Open – Continuous

Skills & Requirements

• Must have a safe driving record and pass MVR driving record check
• Unwavering reliability/punctuality
• Must be able to deliver excellent customer service.
• Possess basic knowledge of automotive mechanics (I.E., Battery anatomy and tire inflation ability)
• Willingness to work flexible hours, including weekends and holidays
• Ability to work independently with minimal supervision
• Able to understand and follow guidelines and procedures
• Possess problem-solving skills
• Demonstrates a sense of urgency and timeliness.
• Must be able to clear and maintain airport badging requirements.
• Must meet required speaking and listening skills assessment level

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 30 pounds.
• Ability to stand, walk and sit for extended periods.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Ability to perform functions that require repetitive motions

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits

• Team Atmosphere
• Growth Opportunities
• Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support youfreeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP): you and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Full-Time Benefits

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability
• *After six months of employment, working at least 25 hours, on average, per week, part-time employees are eligible for full-time benefits.

FLSA Status:Non-Exempt

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, and local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.