License and Applications Supervisor

JobAps; Hartford (CT); Hybrid; USD 85,000 - 110,000; Full time

Job summary

The State of Connecticut Department of Consumer Protection’s Cannabis Control Division in Hartford is seeking a License and Applications Supervisor to oversee the licensing of cannabis-related businesses and related regulatory duties. This full-time role may require occasional evenings or weekends and is listed as a hybrid position with telework eligibility under policy.

A valid driver’s license is required, and you will coordinate licensing activities, respond to inquiries, and prepare reports

Qualifications

• Considerable knowledge of licensing statutes and procedures.
• Experience with regulated business or industry operations.
• Strong interpersonal skills for stakeholder management.
• Excellent oral and written communication abilities.
• Ability to interpret laws and regulations in practice.
• Competency with general computer software and data systems.
• Demonstrated supervisory experience in licensing contexts.

Responsibilities

• Supervise review and processing of license applications and permits.
• Assess studies and analyses impacting regulatory responsibilities.
• Coordinate license issuance, cancellation, and updates.
• Respond to inquiries about complex licensing procedures.
• Handle official correspondence and notices of hearings when needed.
• May act as hearings officer and prepare disposition recommendations.
• Represent agency at meetings relating to license transactions.
• Prepare data and reports on licensing activities and investigations.

Skills

Licensing statutes knowledge

Regulated industry operations

Interpersonal skills

Oral and written communication

Regulations interpretation

Computer software usage

Supervisory ability

Job description

Introduction

The State of Connecticut, Department of Consumer Protection (DCP), is accepting applications for the position of License and Applications Supervisor�of Licensing within the Cannabis Control Division in Hartford, CT.�

WHAT WE OFFER

• Visit our new State Employee Benefits Overview page!
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.

POSITION HIGHLIGHTS

• Full time, 40 hours per week
• Monday through Friday
• First shift, may include nights and weekends
• Located at 450 Columbus Blvd in Hartford, CT�
• This hybrid position is eligible to apply for telework, in accordance with the Telework Policy.
• A valid driver's license is required and must be maintained.

WHO WE ARE

The mission of the State Department of Consumer Protection’s (DCP) �is to promote a fair and equitable marketplace and to ensure safe products and services for consumers. The department is comprised of several divisions, each of which oversees the different industries that it regulates.

The Cannabis Control Division oversees compliance and enforcement of all laws and regulations concerning the sale and distribution of hemp, Adult-Use Cannabis, Medical Cannabis and infused beverages within Connecticut. We are responsible for the administration, compliance and enforcement of the state's Medical Cannabis Program and Adult Use Cannabis Program. This includes issuing licenses, performing inspections and conducting investigations at manufacturing and retail establishments.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full‑time service or full‑time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.� You must specify your qualifications on your application.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

This employer may participate in E‑Verify and will provide the federal government with your form I-9 information to confirm work authorization.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for coordinating and supervising the processing of applications from and licensing of a regulated business or industry.

EXAMPLES OF DUTIES

• Supervises review and processing of certificate and permit applications;
• Reviews prepared studies and analyses of factors and incidents impacting on regulatory responsibility and makes recommendations to implement changes;
• Coordinates issuance, cancellation and updating of licenses;
• Responds to inquiries concerning complicated procedures;
• Handles correspondence;
• May issue notices of hearings as required by statute;
• May act as hearings officer and make recommendations as to disposition of applications;
• May represent agency at informal meetings pertaining to transactions concerning existing licenses;
• May prepare data for actions taken against licensees;
• May perform or direct investigations of violations by regulated industry or consumer complaints against licensees;
• May prepare monthly statistical and other reports;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of licensing statutes and procedures;
• operations of regulated business or industry;
• Considerable interpersonal skills;
• oral and written communication skills;
• Considerable ability to interpret laws and regulations;
• Ability to utilize computer software;
• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of technical experience in a regulated industry or licensing environment.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in preparing material for or actively participating in, hearings concerning the regulatory process or analysis of business licenses.
NOTE: For state employees this experience is interpreted at the level of a License and Applications Analyst.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one‑half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• One (1) year of experience as a License and Applications Specialist with experience in hearings concerning the regulatory process may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

• Experience interpreting cannabis laws and regulations.
• Experience with regulating, planning, and developing licensing programs.
• Experience training employees in the areas of licensing review and issuance.
• Experience supervising staff in licensing.
• Experience prioritizing work to meet deadlines.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.� As such, a job class is not meant to be all‑inclusive of every task and/or responsibility.