Library Technician - Production FT

Ann Arbor District Library; Ann Arbor (MI); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Union

Benefits

Job summary

Ann Arbor District Library in Ann Arbor, MI seeks a Production Technician to support technology-intensive live events and create content aligned with the library's strategic goals. You will collaborate with event producers, set up audio/video/lighting systems, record and post-produce content, and maintain production files and equipment on site.

Evenings and weekends are part of the schedule, with a strong emphasis on customer service and professional communication in a busy public setting.

Qualifications

• Two to three years of experience providing direct customer service
• Familiarity with web-based video conferencing technologies
• Basic understanding of networking and directory structures
• Familiarity with production hardware and software, including live audio mixing and video post-production
• Strong organizational skills and time management
• Excellent communication skills with emphasis on regular email communication

Responsibilities

• Communicates with event and content producers to determine technical needs.
• Sets up and configures audio, video, lighting, staging and seating systems.
• Troubleshoots and monitors presentation and recording equipment.
• Maintains continuity in production processes.
• Accommodates last-minute changes in production needs.
• Records audio and video for live and scripted productions.
• Performs post-production of recorded content.
• Maintains files and digital databases for publications and promotions.
• Works with Production and IT staff to maintain equipment on site.

Skills

Customer service experience

Public interaction

Communication skills

Live event support

Education

Associate’s degree or equivalent

Tools

Live audio mixing

Video post-production

Video conferencing technology

Job description

Description

Job Title: Production Technician

Department: Public Experience & Desk Service

Supervisor: Production Supervisor

Hiring Range: $21.68 - $25.11/hr ($45,095 - $52,219/yr)

Union Position: Yes

Benefits: Yes

Hours: Full-time, including evening and weekend hours

Opens: September 23, 2026

Closing: at 8pm on October 7, 2026

Position Summary

Under the supervision of the Production Lead, the Production Technician provides support for technology-intensive live events held by the Library in addition to producing content in pursuit of AADL’s strategic goals and initiatives.

Evenings and weekend hours are a part of the regular work schedule for this position.

Essential Duties and Responsibilities

include the following; other duties as assigned:

• Communicates with event and content producers to determine needs of technically complex events; works to ensure a successful, professional experience for our audience.
• Sets up and configures audio, video, lighting, staging and seating systems.
• Troubleshoots and monitors presentation and/or recording equipment.
• Provides continuity in production processes.
• Accommodates last minute changes based on the needs of assigned productions.
• Records audio and video for live and scripted AADL productions.
• Performs post-production of recorded and archival content.
• Assists in maintaining files and digital databases to be used in Library publications and promotions.
• Works with Production and IT staff members to maintain and update AADL’s event and production equipment.
• Required to be on site for all work.
• Maintains a prompt and reliable attendance record.

Requirements

Minimum Qualifications include:

• Associate’s degree from a two-year college or technical school; or equivalent combination of education and experience.
• Two to three years of experience providing direct customer service; strong public service commitment and positive attitude.
• Familiarity with web-based video conferencing technologies.
• Basic understanding of networking and directory structures.
• Familiarity with production hardware and software - including live audio mixing and video post-production.
• Strong organizational skills - attention to detail, time management.
• Excellent communication skills, with an emphasis on regular email communication.
• Ability to work in stressful, one-on-one situations, often involving a demanding public in a busy urban setting.
• Ability to balance staffing events while working on longer term projects.
• Ability to work independently with limited supervision as well being a high functioning part of a team.

Preferred Qualifications include:

• Successful experience over a significant period of time providing direct customer service in a public library setting.
• Significant experience with live AV production and video capture.
• Knowledge of array and cloud-based data storage.
• Content portfolio available for review.

The above is intended to describe the major responsibilities and requirements for this position.

It is not to be construed as an exhaustive statement of all duties, responsibilities or requirements.

The Ann Arbor District Library is an EEO Employer.

The Ann Arbor District Library reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business.