Library Technician

City of Oxnard; California; On-site; USD 40,000 - 55,000; Full time

Job summary

The City of Oxnard is seeking a Library Technician to provide technical and clerical support in their Library Division. The role involves assisting patrons, managing library accounts, and performing various clerical tasks. Ideal candidates should possess strong customer service skills and a high school diploma. This is a full-time position with a commitment to community service and teamwork.

Qualifications

• One year of public library related support experience or customer service experience.
• Must effectively communicate in English, both orally and in writing.

Responsibilities

• Provide paraprofessional technical and clerical support services for the Library.
• Assist patrons with circulation, locating materials, and using computers.
• Collect payments and process purchase orders.

Skills

Customer Service

Data Entry

Organizational Skills

Communication

Education

High School Diploma or GED

Job description

**This recruitment is open to the first 50 qualified candidates and may close without notice. Early submissions are encouraged.**

The City of Oxnard’s Cultural and Community Services Department, Library Division,is seeking aLibrary Technicianwith library technical and customer service skills; data entry skills; a positive attitude; takes initiative; utilizes organizational skills; has the ability to follow oral and written instructions; has an enthusiasm for learning and considerable attention to detail to be part of the team. There is currently one (1) full-time vacancy within the Cultural and Community Services Department, Library Division Library Division serving at the Oxnard Library.

WHAT YOU'LL DO:

• Provide paraprofessional technical and clerical support services for the Library such as patron assistance, circulation and acquisition processing and cataloging in the Circulation Branch Services, and/or Technical Services Team.

• Customer service - including answering phones; creating library accounts; providing homework assistance; assisting patrons in locating material, using computers, printing, and library account maintenance; and assisting with volunteer scheduling, recruiting and training.

• Financial/Clerical - including collecting payments; tracking items; preparing revenue deposits and counting revenue; processing purchase orders and invoices; processing periodicals for public use; and tracking and ordering supplies.

PAYROLL TITLE:Library Technician

CLASSIFICATION SUMMARY:

This class is the first level in a six-level Library Series devoted to providing public library services. Incumbents provide paraprofessional technical and clerical support services for the Library such as patron assistance, circulation and acquisition processing and cataloging. Incumbents are typically assigned to circulation and/or technical services and perform some combination of the following duties. As assigned, work may include customer service, including answering phones; checking, sorting and mending items; collecting payments; tracking items; preparing revenue deposits and counting revenue; assisting patrons in locating material, using computers, printing, and library account maintenance; collecting fines and lost book payments; creating library accounts; providing homework assistance; assisting with volunteer scheduling, recruiting and training; processing interlibrary loans; cataloguing materials; processing purchase orders and invoices; and tracking and ordering supplies.

DISTINGUISHING CHARACTERISTICS:

This classification is distinguished from the Library Technician, Senior in that it provides paraprofessional technical and clerical support services and routine customer service.

SUPERVISION EXERCISED / SUPERVISION RECEIVED:

Receives supervision and specific direction regarding assignments and deadlines.

WORK SCHEDULE:

The normal work week is Monday and Wednesday, 10:15am to 8:15pm, Tuesday and Thursday, 8:00am to 6:00pm, and alternating Saturdays, 8:30am to 5:30pm. This positions work hours may change depending on department needs. This position may be required to be available to work additional hours as needed to respond to workload needs. This position is governed by the overtime provisions of the federal Fair Labor Standards Act and is eligible for overtime pay.

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.

• Provides customer service and support to library patrons which may include: assisting with circulation of and locating library materials; providing assistance in the use of computers, printers and other equipment; providing notification of material requests; assisting with homework; answering phone calls; responding to general service-related inquiries.

• Works with volunteers by assisting with scheduling and work assignments.

• Registers new patrons and processes library cards; collects fees and fines; provides receipts; processes interlibrary loans.

• This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Team.

• Maintains, sorts and organizes library materials; mends and cleans damaged materials; replacing tags; catalogues items and arranges materials for shelving.

• Enters and maintains system/account data; prints lists, mailing notices and reports; date stamps incoming items; sorts mail; maintains logs and activity information; compiles data.

• May perform: opening and/or closing procedures; balancing cash register; retrieving and counting revenues; preparing deposits; processing passport applications; processing purchase orders and invoices; monitoring and replenishing supplies.

• Performs other duties of a similar nature and level as assigned.

The following are minimum qualifications necessary for entry into the classification:

EDUCATION:

• High School Diploma or GED

EXPERIENCE:

• One (1) year of public library related support experience or customer service experience

LICENSING/CERTIFICATIONS

• None required

OTHER:

• Must be able to effectively communicate in English, both orally and in writing

Highly Desirable:

• Bilingual in English and Spanish

APPLICATION PROCESS:

• Submit NEOGOV/Government Jobs on-line application.

• Complete and submit responses to the supplemental questions, if required.

• Upload resume, cover letter, proof of degree (transcript), or other requested documents.

Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.

The list of qualified candidates that is established from this recruitment may be used to fill other full-time, part-time, and temporary assignments as vacancies arise. There is currently one (1) full-time vacancy within the Library Division.

Selected candidate(s) must pass a thorough background investigation.

UNION MEMBERSHIP:Positions in this classification are represented by theService Employees International Union (SEIU).

NOTE:For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with ongoing work.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.

Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis.

This position requires a 12 month probationary period.

Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.

EQUAL OPPORTUNITY:The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation.

REASONABLE ACCOMMODATION:The City of Oxnard makes reasonable accommodations for people/individuals with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.LEGAL REQUIREMENT:On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. 888-897-7781dhs.gov/e-verify

For questions, please contact: Brenna Perteet at [e-mail]:The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.