Library Technical Assistant - MakerSpace

Town-of-Glastonbury; Glastonbury (CT); On-site; USD 34,000 - 43,000; Part time

Job summary

The Town of Glastonbury seeks a part-time Library Technical Assistant to support the Welles-Turner Memorial Library in the MakerSpace, the 2CF Studio. You will help set up equipment, assist patrons, and train staff as needed.

Work limited to about 6 hours per week with availability for days, nights and weekends. Prior library and computer experience are desirable, and the role requires strong customer service and organizational skills.

Qualifications

• Two-year Library Technical Assistant degree or equivalent experience.
• Familiarity with current library trends and customer service.
• Experience with Word, Excel and general computer use.
• Ability to follow library policies and procedures.

Responsibilities

• Check library materials in and out and inspect for damage.
• Register and issue library cards to patrons.
• Answer phone calls and route queries to librarians as needed.
• Collect, record and report fines and other funds.
• Catalog and process library materials.
• Maintain and update the Library Catalog.
• Provide training and guidance to library assistants and pages.
• Prepare work schedules and assignments for assistants/pages.
• Assist with special projects and attend relevant meetings.

Skills

Library trends

Microsoft Word

Excel

Internet

Customer service

Policies and procedures

Money handling

Education

Two-year Library Technical Assistant degree

Equivalent training/experience

Job description

Job Details

Job Location: Welles-Turner Memorial Library - GLASTONBURY, CT 06033

Position Type: Part Time (0-19.5 hours)

Salary Range: $25.08 - $31.32 Hourly

The Town of Glastonbury is seeking a part-time Library Technical Assistant to provide to provide paraprofessional support at the Welles-Turner Memorial Library in their MakerSpace, known locally as the 2CF Studio. This position will oversee the setup and coordination of the MakerSpace facility equipment, as well as work with Library professional staff to assist patrons with its instruction and use. This position would be scheduled 6 hours per week and have the opportunity to fill in for others during the week. Must have availability to work days, nights and weekends.

General Description

Under direct supervision of a Librarian, Incumbent performs a variety of specialized, skilled clerical and routine paraprofessional support duties.

Essential Duties

• Checks library materials in and out and inspects for damage.
• Registers and issues library cards.
• Answers telephone, routes calls as appropriate, answers routine queries and refers patrons in need of professional assistance to librarians.
• Collects, records and reports fines and other funds received.
• Catalogs, and processes library materials.
• Maintains updated Library Catalog.
• Performs administrative support tasks, such as maintaining statistics, and maintaining supplies inventory.
• Provides technical guidance to and participates in the training of library assistants and pages.
• Prepares assistants’ and pages’ work schedules and assignments.

Other Job Duties

• Assists with special projects/programs as requested.
• Attends local/regional meetings that pertain to technical services.
• Performs other duties as required.

Confidentiality

Maintains confidentiality of records and information as appropriate

Conduct

Observes safe work practices

Represents the Town in a professional and courteous manner at all times

Dependability

Regularly attends and is punctual for work

Occasionally works evenings/weekends

Qualifications

QUALIFICATIONS PROFILE:

• Familiarity with current library trends
• Knowledge of Microsoft Word, Excel, and the Internet
• Ability to provide customer service by interacting positively with public and coworkers
• Ability to learn and follow library policies and procedures
• Ability to count change and handle money

Physical/Mental Requirements

• Ability to sit for prolonged periods; some walking, standing, stooping, and carrying of light items such as papers, books or small parts, requiring the ability to push/pull/lift objects of up to twenty-five (25) pounds
• Ability to perform manipulative skills which require hand-eye coordination such as keyboard skills
• Ability to see objects closely as in reading and typing a document
• Ability to hear normal sounds with background noise, distinguish voice patterns and communicate with speech as in using a telephone or communicating with others
• Ability to attend to detail and concentrate for forty-five (45) minutes or more with frequent interruptions, remember multiple assignments given over long periods of time, and understand the theories behind several related concepts

Minimum Training and Experience

• Two-year Library Technical Assistant (LTA) degree or any equivalent combination of training, education or experience.
• Previous library experience and computer experience, desirable

License or Certification

None