Library Systems Administrator - Alma & Primo Expert

San Diego State University; San Diego (CA); On-site; USD 72,000 - 106,000; Full time

Job summary

San Diego State University seeks a Library Systems Administrator to manage Ex Libris Alma, Primo, Archipelago, and related systems, ensuring reliable access to the SDSU Library’s resources.

You will configure platforms, troubleshoot issues, support integrations with campus services, generate reports, and collaborate with Library faculty, CSU partners, and vendors to improve workflows and services.

Qualifications

• Experience supporting or administering library systems (e.g., Alma, Primo) or comparable enterprise platforms.
• Experience with data analysis, reporting, or analytics tools.
• Experience supporting system integrations, data workflows, or data exchange technologies (e.g., XML, JSON, APIs).
• Ability to support system configuration, testing, and ongoing enhancements.
• Experience providing technical training, documentation, or user support in a professional environment.

Responsibilities

• Configure, maintain, and support Ex Libris Alma, Primo, Archipelago, and related library platforms.
• Work with Library faculty and staff to understand library workflows and implement system configuration changes.
• Test new features, troubleshoot platform issues, and maintain documentation on library system functionality.
• Support integrations between library platforms and campus systems, including authentication and identity management services.
• Troubleshoot data synchronization, patron records, system feeds, and other issues affecting access to library resources.
• Coordinate with campus IT teams, CSU library partners, and vendors to resolve technical issues and implement enhancements.
• Serve as a technical resource for Library faculty and staff, providing guidance and support on library systems.
• Develop reports, analyze system data, and help improve library workflows and services.
• Collaborate with Ex Libris, CSU colleagues, and campus partners on system updates, testing, and improvements.

Skills

Library systems support

Data analysis & reporting

System integrations & data exchange

Configuration & testing

Technical training/documentation

Education

Bachelor's degree in a related field

Job description

San Diego State University seeks a Library Systems Administrator to manage Ex Libris Alma, Primo, Archipelago, and related systems, ensuring reliable access to the SDSU Library’s resources.

You will configure platforms, troubleshoot issues, support integrations with campus services, generate reports, and collaborate with Library faculty, CSU partners, and vendors to improve workflows and services.