Library Services & Reference Assistant

Kansas City University; Joplin (MO); On-site; USD 32,000 - 42,000; Part time

Job summary

Kansas City University is seeking a Library Assistant for the Joplin Campus to provide technical library support across catalogs, databases, and indexes. You will answer questions, assist students, faculty and staff, and deliver professional library services in a fast-paced environment.

Key duties include helping customers promptly, maintaining library materials, supporting loan activities, and offering reference services with search strategies.

Qualifications

• Associate's degree or equivalent work experience; Bachelor's degree preferred.
• One year library experience in an automated library environment; Medical library experience preferred.
• Strong knowledge of managing and navigating databases.
• Excellent organizational skills, detail-oriented, and a self-starter.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to be flexible and shift priorities as demands change.
• Ability to interact effectively with people at all levels in the organization.
• High proficiency with Microsoft Office applications.

Responsibilities

• Ensures library customers are helped promptly and courteously.
• Promotes a courteous environment, informed access and independent learning.
• Assists with maintaining library displays.
• Organizes and maintains library materials and equipment.
• Provides high quality customer service.
• Coordinates and/or assists with loan lending/borrowing activities.
• Provides reference services (answers reference questions, locates information, trains/assists users).
• Performs other duties as assigned, including coverage for other staff duties.
• Represents department and the University favorably and in accordance with core values.
• Participates in department goals, objectives, and systems.
• Actively participates in team and University meetings.

Skills

Customer service

Reference services

Database navigation

Organizational skills

Communication skills

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Kansas City University is seeking a Library Assistant for the Joplin Campus to provide technical library support across catalogs, databases, and indexes. You will answer questions, assist students, faculty and staff, and deliver professional library services in a fast-paced environment.

Key duties include helping customers promptly, maintaining library materials, supporting loan activities, and offering reference services with search strategies.