Library Security Officer - Full-Time, Customer-Focused

Columbus Metropolitan Library; Columbus (OH); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Medical, dental and vision plans

Public Service Loan Forgiveness

Mental health resources

Job summary

Columbus Metropolitan Library in Columbus, OH is seeking a Security Officer at the Driving Park Branch. This full-time Protective Service role ensures a safe and welcoming environment, patrols facilities, handles incidents, and assists with safety procedures.

The position requires 1–3 years of security or customer service experience, a high school diploma, ability to work a flexible schedule including evenings and weekends, and willingness to use security equipment and report incidents.

Qualifications

• 1–3 years of relevant customer service or security experience or training.
• Ability to communicate effectively and concisely, both orally and in writing.
• Flexibility to work evenings, weekends and varying shifts and to carry a cellular phone as directed by management.

Responsibilities

• Patrols buildings and grounds to prevent theft and maintain safety.
• Use de-escalation techniques to address disruptive behavior and enforce post orders.
• Greet customers, answer questions, and support organization-wide safety initiatives.
• Respond to safety hazards, incidents, and emergencies; review CCTV when needed.
• Ensure building security at closing and assist with evacuations as required.
• Report incidents using approved software and maintain professional appearance and equipment.

Skills

Customer service

Communication

Flexibility

Education

High school diploma or GED

Tools

OC spray training

Security equipment

Job description

Columbus Metropolitan Library in Columbus, OH is seeking a Security Officer at the Driving Park Branch. This full-time Protective Service role ensures a safe and welcoming environment, patrols facilities, handles incidents, and assists with safety procedures.

The position requires 1–3 years of security or customer service experience, a high school diploma, ability to work a flexible schedule including evenings and weekends, and willingness to use security equipment and report incidents.