Library Reference Supervisor – Lead & Program Innovator

Nelib; Needham (MA); On-site; USD 81,000 - 91,000; Full time

Job summary

The Needham Free Public Library, part of the Town of Needham, is seeking a Library Reference Supervisor to lead the Reference team, oversee programming, and support the community with expert information services.

Reporting to the Assistant Director, you will manage staff, drive programming for all ages, coordinate collections and databases, and promote library resources to patrons and local media.

Qualifications

• MLS degree or currently enrolled in MLS program with library experience.
• 4–6 years in professional reference services, preferably with supervisory experience.
• Knowledge of library policies, procedures, systems, programming, and current trends.
• Ability to manage scheduling for the department and delegate projects.
• Ability to plan strategic programming and foster an inclusive environment.
• Strong communication with patrons, staff, town employees, and media.

Responsibilities

• Direct and schedule reference/information services activities.
• Lead development of robust programming across library topics.
• Ensure welcoming, inclusive services and programming.
• Advise Director on plans, budgets, personnel, and policies.
• Assist patrons with locating resources via catalog, databases, and digital resources.
• Promote staff professional development and trends.
• Create informational materials for print and digital media.
• Engage with local media to promote Reference Department.
• Coordinate with Technical Services Supervisor on budget for YA/Adult departments.
• Evaluate reference collections for currency and accuracy.
• Participate in hiring reference staff.

Skills

Communication skills

Leadership

Programming for patrons

Team collaboration

Community service

Education

MLS degree or MLS candidate

Tools

Library catalogs

Electronic databases

Job description

The Needham Free Public Library, part of the Town of Needham, is seeking a Library Reference Supervisor to lead the Reference team, oversee programming, and support the community with expert information services.

Reporting to the Assistant Director, you will manage staff, drive programming for all ages, coordinate collections and databases, and promote library resources to patrons and local media.