Library Public Computer Lab Technician

City of Farmington Hills; Farmington (NM); On-site; USD 16,000 - 23,000; Part time

Job summary

The City of Farmington via the Farmington Public Library is seeking a part-time Library Public Computer Lab Technician. The role supports public computer labs, assists patrons, and ensures policy compliance during peak use hours.

Responsibilities include scheduling tech appointments, providing basic instruction on Windows, web usage, and Office software, and helping users with library technology such as 3D printers and Cricut machines. Training provided as needed.

Qualifications

• Must have strong customer service skills and be able to assist patrons with basic use of library computers.
• Working knowledge of Microsoft Windows and the World Wide Web; knowledge of Microsoft Office is desired.
• Familiarity with Adobe Suite, MacOS, and Apple products is a plus.
• Comprehensive understanding of library procedures may be gained on the job.
• Ability to communicate courteously with the public of various ages and backgrounds.

Responsibilities

• Assist patrons with basic use of public computers and internet access.
• Coordinate, organize, and monitor use of public computers during library hours.
• Plan, schedule, and instruct computer and technology appointments as needed.
• Provide excellent customer service and enforce computer access policies.
• Assist other staff in using library technology and equipment (3D printer, Cricut machines, etc.).
• Maintain professional relationships with staff and the public and meet deadlines.

Skills

Customer service

Microsoft Windows

World Wide Web

Microsoft Office

Communication

Learn new technologies

Tools

Microsoft Windows

Microsoft Office

Adobe Suite

MacOS

Apple products

Job description

CITY OF FARMINGTON

JOB POSITION #161: Library Public Computer Lab Technician

NUMBER OF VACANCIES: 1

DEPARTMENT: Library

WORK LOCATION: Farmington Public Library

HIRING SALARY: $14.00/hour

PAY GRADE: Temporary

TYPE OF POSITION: Part-Time

DAYS WORKED: Varies

HOURS WORKED: Varies

APPLICATIONS WILL BE RECEIVED UNTIL: Thursday, September 24th, 2026

Job Duties

• Works under the supervision of the Library Computer Support Supervisor (Public Technology Coordinator).
• Must be available during peak use hours, which include weekdays, evenings and weekends.
• Coordinates, organizes, and monitors use of public computers.
• Responsible for providing exceptional customer service and assisting patrons with basic use of library's public computers and ensuring computer users comply with policies and guidelines relating to use of the computers and the internet.
• Responsible for planning, scheduling and instruction of computer and technology appointments, as needed. Uses knowledge of computers, Microsoft Windows, Microsoft Office, Webmail and the World Wide Web to carry out job duties.
• Responsible for mastering the use of library technology and assisting other employees, and patrons in its proper use. (Audio visual systems, 3D printer systems, Cricut machines, etc.)
• Using excellent customer service skills, establishes and maintains effective working relationships with other employees, officials, and all members of the general public.
• Attendance at work is an essential function of this position.
• Supervision of other employees is not a responsibility of this position.
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications

• This position is subject to the City's Drug and Alcohol-Free Workplace Program which includes: pre-employment testing, post-accident testing, reasonable suspicion testing, return to duty testing, and follow-up testing.
• Must have a valid driver's license.
• Must have working knowledge of Microsoft Windows computers and the World Wide Web. Knowledge of Microsoft Office, Adobe Suite, MacOS, and Apple products desired.
• Comprehensive understanding of library procedures, which may be attained through on the job training.
• Comprehensive understanding of library technologies, which may be attained through on the job training.
• Knowledge of basic mathematical functions such as addition, subtraction, multiplication, etc.
• Ability to learn and sufficiently operate the library's computers in order to assist patrons with the on-line catalog, electronic databases, the internet, and other computer applications.
• Ability to communicate courteously and effectively with the public on all age levels, abilities, and cultural backgrounds.
• Ability to establish and maintain working relationships with co-workers, supervisors, other City personnel and the public.
• Ability to follow verbal and or written instructions.
• Ability to work under stress and handle stressful situations.
• Ability to meet deadlines.
• Ability to operate tools and equipment listed.

Tools And Equipment Used

Library computer system, personal computer and printers, calculator, photocopier, telephone, and various computer numerical control machines (3D printer, laser engraver, sublimation printer, televisions, etc.)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is occasionally required to operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is generally quiet.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V