Library Patron Services & Tech Support Associate

Town of Greenwich, C; Greenwich (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Town of Greenwich's Greenwich Library seeks a Library Assistant to provide front-line customer service at service desks and perform general administrative work in a fast-paced environment.

Responsibilities include helping patrons locate materials, creating patron accounts, supporting events, entering catalog data, and assisting with circulation, mail, and branch opening. The role requires standing for long periods, lifting up to 30 lbs, and flexible scheduling.

Qualifications

• High School Diploma and 1 year of professional library or fast-paced office experience.
• Ability to manage multiple tasks and use MS Word and Excel.
• Strong verbal and written communication skills.
• Knowledge of the Dewey Decimal system and shelving in order.
• Ability to interact with patrons and staff collaboratively.
• Physical ability to stand, lift up to 30 lbs, and push/pull carts up to 300 lbs.
• Flexible schedule as needed.

Responsibilities

• Provides technology support and information about library resources to patrons.
• Creates and maintains patron accounts.
• Supports library events including reservations and room setup.
• Enters data into the online library catalog and prepares materials using the automated system.
• Assists with the circulation of library materials.
• Distributes mail and periodicals.
• Assists with opening and closing of library branches.
• Supports Town policies and philosophies.
• Performs other related work as required.

Skills

Customer service

MS Word

MS Excel

Communication skills

Dewey Decimal knowledge

Team collaboration

Physical stamina

Education

High School Diploma

Tools

Library catalog system

Industry-related software

Job description

Town of Greenwich's Greenwich Library seeks a Library Assistant to provide front-line customer service at service desks and perform general administrative work in a fast-paced environment.

Responsibilities include helping patrons locate materials, creating patron accounts, supporting events, entering catalog data, and assisting with circulation, mail, and branch opening. The role requires standing for long periods, lifting up to 30 lbs, and flexible scheduling.