Library Patron Services & Reference Assistant

City of Arlington

Seattle (WA)

On-site

USD 26,000 - 32,000

Full time

6 days ago
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Job summary

City of Arlington Libraries seeks a frontline Library Assistant to provide reference and readers advisory services, assist customers with information and recreational reading needs, and support day-to-day library operations under general supervision.

You will help patrons search catalogs, handle circulation tasks, process fines, shelve materials using Dewey Decimal, and participate in basic collection maintenance, with opportunities to work in a collaborative, service-oriented environment.

Qualifications

  • Basic knowledge of information-finding strategies.
  • Basic knowledge of automated circulation system functions.
  • Familiarity with print sources, online catalogs, databases, and remote access.
  • Knowledge of Dewey Decimal and alpha-numeric filing.
  • Familiarity with the library collection and literature.
  • Ability to perform basic arithmetic and handle money.
  • Proficiency with Windows-based software and basic productivity tools.
  • Ability to adapt to changes in computer software.
  • Strong attention to detail and teamwork.

Responsibilities

  • Assist patrons with information and reading needs using reference and reader advisory services.
  • Assist with circulation tasks and collect fines using a cash management system.
  • Respond to multiple information requests and adjust to changing inquiries.
  • Shelve materials using Dewey Decimal and assist with collection maintenance.
  • May perform other duties aligned with essential functions.

Skills

Information-finding
Circulation system
Print/online resources
Attention to detail
Teamwork
Adaptability
Customer service

Education

One year of college
Customer service experience in bookstore/library
Equivalent education/experience

Tools

Windows-based software
Word processing
Spreadsheet software
Circulation software

Job description

City of Arlington Libraries seeks a frontline Library Assistant to provide reference and readers advisory services, assist customers with information and recreational reading needs, and support day-to-day library operations under general supervision.

You will help patrons search catalogs, handle circulation tasks, process fines, shelve materials using Dewey Decimal, and participate in basic collection maintenance, with opportunities to work in a collaborative, service-oriented environment.

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