Library Information Specialist — Community Outreach

New York Public Library; New York (NY); On-site; USD 48,000 - 53,000; Full time

Job summary

New York Public Library Seward Park Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting outreach and programming activities.

Under the general supervision of the Library Manager, you will handle circulation and reference services, plan and deliver library programs, and engage with the community to promote library resources.

Qualifications

• Bachelor s degree required, preferably with a strong liberal arts background.
• Public service experience with diverse patrons.
• Strong interpersonal, oral, and written communication skills.
• Ability to work as part of a team.
• Appreciation of literature and a desire to encourage reading in others.
• Strong organizational and planning skills; multitasking.
• Strong computer skills: MS Word, Excel, PowerPoint, Google apps; PCs/Macs; e-readers.
• Knowledge of online searching, social media and reference resources/databases.

Responsibilities

• Provides circulation/reference service and instruction to library patrons of all ages using print, media and digital resources.
• Answers questions from the public in person, over the telephone and electronically.
• Performs community outreach to promote and increase public participation and use of library services.
• Assists in planning and delivering library programs for children, teens and/or adults.
• Instructs patrons on the use of the Internet, computer applications and other Library services.
• Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures.
• Ensures patrons follow library policies and procedures.
• May take responsibility for the facility, staff and operations in the absence of the Library Manager.
• Performs other related duties as required.

Skills

Public service experience

Communication skills

Teamwork

Literature appreciation

Organization & planning

Computer skills (MS Word/Excel/Power+)

Online searching/social media/datab.

Education

Bachelor degree

Tools

MS Word

Excel

PowerPoint

Google apps

PCs & Macs

e-reader devices

Job description

New York Public Library Seward Park Library is seeking a Library Information Assistant to provide service to patrons of all ages. Information Assistants are responsible for assisting with information queries, providing circulation services, and supporting outreach and programming activities.

Under the general supervision of the Library Manager, you will handle circulation and reference services, plan and deliver library programs, and engage with the community to promote library resources.