Library Customer Assistant (On-Call)

City-of-Logan; Logan (UT); On-site; USD 17,000 - 24,000; Part time

Job summary

The City of Logan Library is seeking two Library Customer Assistants to staff service desks, assist patrons with references, catalog and digital resources, and promote library use. These on-call, part-time roles require flexibility for weekday, weekend, and evening shifts with additional hours as needed.

Shifts are four hours every two weeks, and applicants must be available on short notice and understand the on-call nature of the position.

Qualifications

• Ability to communicate effectively in writing and speech.
• Basic technology skills including Office products and internet search.
• Willingness to understand and apply library policies and procedures.

Responsibilities

• Staff library service desks and provide reference and reader's advisory services.
• Participate in circulation procedures and promote library use.
• Perform other duties as assigned.

Skills

Communication

Public speaking

Basic technology

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

Salary: $15.00/hr

Job Type: Part-Time (On-Call)

Department: Library

Location: Logan, Utah

FLSA Status: Non-exempt

Appointed Position: No

Job Number: 26-72

Closing Date: September 17, 2026

Description:

The Logan Library is seeking two new employees to help us spark creation, exploration, and collaboration in our community.

Under general supervision, the Library Customer Assistant's primary responsibility will be assisting the public while staffing library service desks.

These positions will be scheduled for one four-hour shift per two-week pay period and will be called in for additional shifts as needed, including weekday, weekend, and evening shifts.

Additional hours are not guaranteed.

For questions about this position, please contact Michael Sauers, Library Director, at [e-mail] or 435-716-9130.

Qualifications:

• A high school diploma or equivalent;
• The ability to reach, push, pull, squat, and move repetitively to retrieve and shelve items on library shelves (with or without a library cart), walking, standing, or sitting for extended time periods (two to four hours), and carrying a reasonable selection of materials between places where they are stored and places where they are used within library facilities and property. May be required to lift/carry materials up to 50 pounds.
• Applicants must be available on short notice.
• Applicants must indicate their understanding of the on-call nature of this position, and include their availability in their submitted cover letter. Those who fail to do so will not be considered.

Responsibilities:

Library Customer Assistants will:

• Provide reference and reader's advisor services, and instruct patrons in the use of library resources, including databases, reference materials, catalogs, computers, makerspace equipment, and the interlibrary loan system;
• Participate in material circulation procedures;
• Promote library use;
• Perform other duties as assigned.

Library Customer Assistants may:

• Participate in creating, organizing, marketing, and/or delivering public programming related to the relevant collection and/or personal interest;
• Participate in materials processing, repair, and/or discarding;
• Participate in catalog record maintenance;
• Organize shelving carts and shelve materials;
• Manage the library's lost & found.

Knowledge, Skills, and Abilities:

• The ability to communicate effectively orally, in writing, and by listening in the modes of public speaking, speaking with small groups, providing instruction, counseling, and direction, and in preparing notes, memoranda, policies, correspondence, and reports;
• Basic technology skills, including Microsoft Office, Google Workspace, Internet searching, and resource evaluation;
• The ability to receive, understand, interpret, and carry out library policies and procedures;
• The ability to engage in an ongoing intellectual effort to maintain an up-to-date knowledge of library resources, learning, literature, and information resources.

Essentials:

Essential functions, as determined under the Americans with Disabilities Act, may include the above tasks, knowledge, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions of this class. The approved class specifications are not intended to and do not infer or create any employment, compensation, or contract rights to any person(s). This updated job description supersedes prior descriptions for the same position. Management reserves the right to add or change duties at any time.

Benefits:

Benefits are available to Full-time employees.