Library Circulation & Tech Support Specialist

University of Tampa; Tampa (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Free Tuition

Wellness initiatives

On-Campus Parking

Access to Campus Amenities

Job summary

The Macdonald-Kelce Library at the University of Tampa is seeking a Library Technical Assistant to support daily operations and provide excellent service to students, faculty, staff, and guests. This role reports to the Circulation Manager and handles circulation, assists patrons, Oversees reserves and related library tasks.

The position involves supervising student employees, training, and coordinating work assignments, and assisting with technology and equipment.

Qualifications

• High school diploma or equivalent required.
• Strong written, verbal, interpersonal, organizational, and time-management skills.
• Ability to learn, interpret, and explain library resources, services, and procedures.
• Ability to manage and prioritize multiple responsibilities in a busy environment with frequent interruptions.
• Relevant experience providing customer service or instruction.
• Proficiency with Microsoft Office applications and the ability to quickly learn University systems and software, including Workday.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving skills, attention to detail, and a solution-oriented approach.
• Ability to work effectively with a diverse population of students, faculty, staff, and visitors.
• Willingness to learn and embrace new technologies and evolving organizational practices.

Responsibilities

• Manage the Circulation Desk and serve as primary contact for patron questions and library accounts.
• Oversee management and maintenance of the Course Reserves collection.
• Assist with training and supervising student employees and coordinating work assignments.
• Instruct patrons with library equipment and technology (computers, printers, scanners, microfilm readers).
• Perform opening duties and back up processing of new materials and interlibrary loan requests.
• Alternate desk duty with other staff during service hours.
• Participate in collection inventory, shelf-reading, shelving, and related tasks to maintain the collection and service.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Time management

Teamwork

Technology literacy

Education

High school diploma

Tools

Microsoft Office

Workday

Library systems

Job description

The Macdonald-Kelce Library at the University of Tampa is seeking a Library Technical Assistant to support daily operations and provide excellent service to students, faculty, staff, and guests. This role reports to the Circulation Manager and handles circulation, assists patrons, Oversees reserves and related library tasks.

The position involves supervising student employees, training, and coordinating work assignments, and assisting with technology and equipment.