Library Technical Assistant

University of Tampa; Tampa (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Free Tuition

Wellness initiatives

On-Campus Parking

Access to Campus Amenities

Job summary

The Macdonald-Kelce Library at the University of Tampa is seeking a Library Technical Assistant to support daily operations and provide excellent service to students, faculty, staff, and guests. This role reports to the Circulation Manager and handles circulation, assists patrons, Oversees reserves and related library tasks.

The position involves supervising student employees, training, and coordinating work assignments, and assisting with technology and equipment.

Qualifications

• High school diploma or equivalent required.
• Strong written, verbal, interpersonal, organizational, and time-management skills.
• Ability to learn, interpret, and explain library resources, services, and procedures.
• Ability to manage and prioritize multiple responsibilities in a busy environment with frequent interruptions.
• Relevant experience providing customer service or instruction.
• Proficiency with Microsoft Office applications and the ability to quickly learn University systems and software, including Workday.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving skills, attention to detail, and a solution-oriented approach.
• Ability to work effectively with a diverse population of students, faculty, staff, and visitors.
• Willingness to learn and embrace new technologies and evolving organizational practices.

Responsibilities

• Manage the Circulation Desk and serve as primary contact for patron questions and library accounts.
• Oversee management and maintenance of the Course Reserves collection.
• Assist with training and supervising student employees and coordinating work assignments.
• Instruct patrons with library equipment and technology (computers, printers, scanners, microfilm readers).
• Perform opening duties and back up processing of new materials and interlibrary loan requests.
• Alternate desk duty with other staff during service hours.
• Participate in collection inventory, shelf-reading, shelving, and related tasks to maintain the collection and service.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Time management

Teamwork

Technology literacy

Education

High school diploma

Tools

Microsoft Office

Workday

Library systems

Job description

R0010835

Tampa

Position Details

The Macdonald-Kelce Library at The University of Tampa is seeking a Library Technical Assistant to support daily library operations and provide exceptional service to students, faculty, staff, and guests. Reporting to the Circulation Manager, this position provides circulation services, assists patrons, supervises student employees, and supports course reserves and other library operations.

Responsibilities

• Manage the Circulation Desk, serving as a primary point of contact for patron questions, library accounts, locating materials and resources, and basic technology assistance in person and by phone.
• Oversee the management and maintenance of the Course Reserves collection.
• Assist with training and supervising student employees and coordinating work assignments.
• Instruct and assist patrons with library equipment and technology, including computers, printers, scanners, microfilm readers, and related equipment.
• Perform library opening duties and provide backup support for processing new materials and interlibrary loan requests.
• Alternate with other staff members with desk duty during service hours.
• Participate in collection inventory, shelf-reading, shelving, and other projects designed to maintain the collection and enhance service to library users.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Strong written, verbal, interpersonal, organizational, and time-management skills.
• Ability to learn, interpret, and explain library resources, services, and procedures.
• Ability to manage and prioritize multiple responsibilities in a busy environment with frequent interruptions.
• Relevant experience providing customer service or instruction.
• Proficiency with Microsoft Office applications and the ability to quickly learn University systems and software, including Workday.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving skills, attention to detail, and a solution-oriented approach.
• Ability to work effectively with a diverse population of students, faculty, staff, and visitors.
• Willingness to learn and embrace new technologies and evolving organizational practices.

Preferred Qualifications

• Knowledge of library practices and procedures.
• Experience with library systems and software, including circulation functions.
• Experience working at a library circulation or service desk.
• Experience working in an academic library.

Work Schedule

Work hours for this position will vary throughout the year but typically will be 7:15 a.m. to 3:15 p.m. (Monday through Friday) during the academic year and 8:00 a.m. to 4:00 p.m. when classes are not in session. Occasional evenings and weekends may be required.

The University Of Tampa Offers Great Benefits To Include

• FREE Tuition
• Generous paid leave
• Wellness initiatives
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short & Long Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program
• Discounted On-Campus Dining Meal Plans
• FREE On-Campus Parking
• FREE Access to Campus Amenities (pool, library, campus events and more)
• Fitness Center
• Pet Insurance
• Flexible Spending Accounts
• And more!

Background Check Requirements

Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.

Additional Information

This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.