Library Associate - Part-time

Librarylinknj; Williamstown (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

The Free Public Library of Monroe Township is seeking a service‑oriented individual to join the reference team in Williamstown. You will provide reference, technology, and readers advisory help to patrons in person and by phone, and assist with computer questions during 1-on-1 tech help sessions.

Under supervision of a professional librarian, you may aid with cataloging and registration. This Civil Service position offers vacation, sick, and holiday time per library policies and agreements.

Qualifications

• Bachelor's degree required or equivalent.
• Some library experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Provide reference, technology, and readers advisory assistance at the reference desk in person and over the phone.
• Assist patrons with computer and tech questions via 1-on-1 tech help appointments.
• Keep up to date on library services and events, assist patrons with registration.
• Under direction of a professional librarian, may assist with cataloging library materials.

Skills

Customer service

Communication

Tech support

Empathy

Education

Bachelor's degree

Tools

Cataloging systems

Job description

Free Public Library of Monroe Township | 713 Marsha Ave, Williamstown NJ 08094

ABOUT OUR LIBRARY

The Free Public Library of Monroe Township is a medium-sized municipal library located in Williamstown in Gloucester County. We are a member of the LOGIN consortium, a cooperative of 24 libraries that share infrastructure and resources. We offer a wide variety of programs and services year round to our patrons of all ages, and are dedicated to meeting the professional, educational, cultural, and recreational needs of our diverse community.

DESCRIPTION

We are seeking an enthusiastic, service-oriented, and self-motivated individual to join our team. The individual in this position will work closely with librarians in the reference department and will provide exemplary customer service to patrons of all ages and backgrounds by being empathetic, approachable, and helpful. Some examples of duties include:

• Provide reference, technology, and readers advisory assistance to patrons at the reference desk in person and over the phone
• Assist patrons with computer and tech questions via 1-on-1 tech help appointments
• Keep up to date on library services and events, and assist patrons with registration
• Under direction of a professional librarian, may assist with cataloging library materials

REQUIREMENTS

• Graduation from an accredited college or university with a Bachelor's degree
• Some library experience preferred

BENEFITS

Vacation, sick, and holiday time provided in accordance with applicable library policies, civil service requirements, and/or collective bargaining agreement. Monroe Township Public Library is an Equal Opportunity Employer.

This is a Civil Service position. Appointment will be provisional pending Civil Service procedures.

“Good Faith” Salary, Range, or Rate of Pay