Library Associate, Digital Learning (Burlington County Library, Westampton)

Burlington County Library System; Westampton Township (NJ); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health, dental, vision, prescription

Paid time off

Retirement program

Job summary

The Burlington County Library System seeks a Library Associate, Digital Learning who will deliver high‑quality customer service and support programs that increase digital fluency for community members. You will work with staff across locations, presenting technology offerings, and coordinating demonstrations at off-site sites.

The role requires a bachelor’s degree and a strong service mindset, with opportunities to engage the community both inside the library and in outreach venues.

Qualifications

• Bachelor’s degree required.
• Strong customer service ethos.
• Solid technology skills and ability to present to groups.

Responsibilities

• Provide outstanding customer service on site, via phone, or through digital channels.
• Support and host technology programs to expand digital fluency.
• Coordinate off-site tech demos at community sites in Burlington County and with trainers.
• Maintain Community Resources Information Directory linking staff and community to resources.
• Perform other duties as assigned.

Skills

Customer service

Technology skills

Communication skills

Education

Bachelor's degree

Job description

JOB POSTING #15-26

Title: Library Associate, Digital Learning

Salary: $52,841

Location: Burlington County Library

Open: 08/14/2026

ABOUT BCLS

The Burlington County Library System (BCLS) consists of 15 locations, and both a Mobile Library and a Mobile Learning Lab that travel to dozens of community touchpoints throughout the largest county in the state. In addition, a Library by Mail service expands our reach in new and unique ways. We are an organization committed to staff growth and continuing education to help our team keep up with the everchanging library field. Our Inclusion, Diversity, Equity and Accessibility (IDEA) committee works continually toward inclusion goals and new and evolving work group projects to ensure there are system-wide opportunities for employees to tackle large initiatives. Other highlights include a StoryWalk on our adjacent County Parks grounds, a 250-seat auditorium hosting concerts, performers and events for all ages and an annual Book Festival celebrating all things reading! Flip through the 2025 Annual Report for more about our recent initiatives!

DESCRIPTION

The Burlington County Library System seeks a flexible, detail oriented, and community focused team player to join the Lifelong Learning team. The ideal candidate will have a strong customer service ethos and solid technology skills. The individual must also exhibit excellent communication skills and a desire to expand library services and technology offerings to the community at the library and at off-site locations.

DUTIES

• Provide outstanding customer service to library visitors on site, via phone, or on our digital channels.


• Support and host a suite of technology programs to expand digital fluency and learning capabilities.


• Coordinate a schedule of off-site technology demonstrations at community parter sites around Burlington County and in collaboration with systemwide technology trainers.


• Maintain and refresh our in-house Community Resources Information Directory which connects our staff and the community to local, county, state, federal, and non-profit resources.


• Perform other duties as assigned.

REQUIREMENTS

• Graduation from an accredited college or university with a bachelor's degree.

SCHEDULE

Full-time at 37.5 hours per week. Schedule to be determined and includes evenings and weekends. Four Sundays per year.

WE OFFER

BCLS offers a full benefits package including

• health, dental, vision, and prescription coverage


• paid sick, vacation, personal, and holiday time off


• retirement program, deferred compensation, employee assistance program (EAP), and more