Operations Associate | Bridgewater Branch | Somerset County Library System of NJ (Anticipated s[...]

LibraryLinkNJ Technology Advisory Group; Bridgewater (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical

Vision

Dental

Job summary

LibraryLinkNJ Technology Advisory Group is seeking an Operations Associate to coordinate technology purchasing and provide training and support for library technology. The ideal candidate has a Bachelor's degree and two years of experience, along with strong attention to detail. This full-time, onsite position in Bridgewater, NJ, requires excellent customer service skills and reliable transportation for off-site duties. Benefits include paid time off and medical, vision, and dental coverage.

Qualifications

• Two years of related experience or equivalent education and training.
• Attention to detail and reliable transportation required.
• Must reside in New Jersey within one year of employment.

Responsibilities

• Coordinate and perform technology purchasing for the library.
• Provide instruction and training on Library technology.
• Respond to Help Desk tickets and support technology staff.

Skills

Customer service skills

Technology purchasing

Attention to detail

Education

Bachelor’s degree preferred

Job description

Operations Associate | Bridgewater Branch | Somerset County Library System of NJ (Anticipated start date June 15, 2026)

Essential Functions of the Job: Responsibilities include, but are not limited to, coordinating and performing SCLSNJ technology purchasing, including a wide variety of hardware and software tools and services; providing instruction and training on using Library technology; responding to Help Desk tickets; participating in training, development, and continuing education activities; supporting other technology staff and processes; and performing other library-related tasks as assigned by the supervisor. This position includes consistently providing exemplary customer service and support to both internal customers (staff) and external customers (vendors) regularly.

Reports to: IT Manager | Full-time, Non-Exempt | Onsite | Location: Bridgewater, NJ - Operations - IT Department

Minimum Qualifications: Bachelor’s degree preferred, and two years of related experience, or any equivalent combination of education, training and experience which provides the necessary knowledge, skills and abilities; attention to detail; must reside in the State of New Jersey within one year of employment unless exempted by law; reliable transportation to attend training, meetings, or other assigned duties at other branches or off-site locations as required.

Physical Demands: Reading materials and providing verbal assistance to library users in English; manual dexterity to handle equipment, books, software, and a variety of media formats; intermittent sitting, standing, and walking; frequent bending, reaching, and stooping, lifting and carrying items weighing up to 35 lbs.; pushing or pulling objects weighing up to 100 lbs.; distinguishing sounds at various frequencies and volumes; distance vision sufficient to distinguish people or objects under a variety of light conditions; vision sufficient to view computer screens, asset tags, serial numbers, and other fine print under a variety of light conditions.

Work Conditions & Schedule: Since the library is open on days and evenings, the schedule may vary, including Saturday rotation and some Sundays and holidays; the schedule is subject to change with or without advanced notice.

Please note that this is not a remote, temporary, or seasonal position.

Good Faith Salary, Range, or Rate of Pay

• Generous Paid Time Off
• Medical | Vision | Dental
• Optional Supplemental Retirement options: FSA, Nationwide and Credit Unions
• NJ Public Employee Retirement System (PERS)