Library Associate 3: Research, Circulation & Tech Help

Tennessee Board of Regents; Tullahoma (TN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Retirement package

401K with match

Health and dental insurance

Tuition discounts

State employee discounts

Holidays and paid leave

Job summary

Motlow State Community College in Moore County, Tennessee seeks a Library Associate 3 to provide customer service, circulation and testing support, and reference assistance to library patrons. The role includes cataloging, digital resource management, and XR equipment support.

The position requires a Bachelor’s Degree and at least one year of customer service experience; preferred is three years of library employment. Occasional travel between campuses may be required.

Qualifications

• Bachelor’s Degree from an accredited institution and at least one year of customer service experience.
• Experience in office work involving testing principles and use of technology may substitute for required education on a year-for-year basis.

Responsibilities

• Provide supervision and guidance to Library Associates I and II and student workers; deliver exemplary service to students, faculty, and community users.
• Counsel patrons on accessing and using physical and digital information; manage circulation and access to library materials and equipment.
• Oversee library statistics, gate counts, and daily reporting; manage Motlow IDs for students, staff, and community users.
• Coordinate testing center: schedule exams, proctor, maintain equipment, accommodate testing needs, and ensure secure testing environments.

Skills

Customer service

Education

Bachelor's Degree

Tools

D2L LMS

Library ILS

Job description

Motlow State Community College in Moore County, Tennessee seeks a Library Associate 3 to provide customer service, circulation and testing support, and reference assistance to library patrons. The role includes cataloging, digital resource management, and XR equipment support.

The position requires a Bachelor’s Degree and at least one year of customer service experience; preferred is three years of library employment. Occasional travel between campuses may be required.