Library Associate

High-Plains-Library-District; Mead (CO); On-site; USD 32,000 - 44,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Short-Term Disability

Long-Term Disability

457 Deferred Compensation Plan

Flexible Spending Accounts

Tuition Reimbursement

Job summary

High Plains Library District in Mead, Colorado is seeking a part-time Library Assistant to answer patron requests, assist with self-check and library technology, and help plan and conduct programs. This role supports patron services across circulation, technology instruction, in-branch programming, and collection maintenance, under supervision of the Patron Services Supervisor.

Qualifications include a Bachelor’s Degree and about one year of related experience; fluency in reading/writing Spanish

Qualifications

• Bachelor’s Degree required.
• One year of related library or customer-service experience.
• Spanish reading/writing fluency preferred.

Responsibilities

• Patron assistance and information services; guide catalog and databases.
• Assists with circulation activities including check-out, holds, and fines.
• Technology instruction and help with library devices.
• In-branch programming development and delivery assistance.
• Collection maintenance and notification of gaps in holdings.
• General duties to support smooth operation of the department.

Skills

Patron service

Reference interviewing

Technology assistance

Teamwork

Education

Bachelor’s Degree

Tools

Sierra library system

Windows

MS Office

Publisher

Job description

Pay Grade : 48 Compensation/Benefits: $23.50 - $31.79/ hr ; Part-time benefits FLSA Classification : Non-Exempt Hours: 24 hrs / wk Part-time; Some days, evenings, and weekends Location: Mead Library, Mead, CO 80542

Department: Branch Services Supervisor: Patron Services Supervisor Supervises: None

Role:

Answers patron requests for information and assistance, assists patrons with self-check and library technology, and plans and conducts programs.

Major Duties and Responsibilities:

35% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. (Essential)

20% - CIRCULATION – Checks out and renews materials; Assists patrons with self-checkout and checking in materials; issues and updates library cards; and follows procedures and collects money for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials. (Essential)

15% - TECHNOLOGY INSTRUCTION – Serves as the first point of contact for patrons in assistance with using library technology; identifies opportunities for formal training in the library; advises patrons on availability of classroom and individual technology instruction; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. (Essential)

15% - IN BRANCH PROGRAMMING– Typically under the guidance of a Librarian, develops informative and entertaining programs by using project management and outcomes-based planning and evaluation tools; assists in delivering programs to audiences within the library; assists Community Relations and Marketing with recruiting attendees in order to provide benefit to patrons, to promote use of library resources and represent the library district to the community. (Essential)

10% - COLLECTION MAINTENANCE – Informs Librarians about gaps in the collection in order to maintain an appealing, current, and useful collection. (Essential)

5% - OTHER DUTIES – Assists with providing website content, shelves library materials by loading carts with returned materials in order to return materials to library shelves; creates booklists, displays, bulletin boards, electronic documents and other special tools; and assists Supervisor in order to ensure the smooth operation of the department. (Non-Essential)

Education:

Bachelor’s Degree

Experience:

One year of similar or related experience

Able to read, write, and speak Spanish fluently (preferred)

Or any combination of education and experience which provides the success factors

District Success Factors:

Focuses on the customer

Initiative

Contributes to a positive work environment

Strategic thinking

Takes pride in the workplace

Emotionally intelligent

Tactful

Knowledge of public library operations

Creativity

Job Success Factors:

Knowledge of public library reference service

Knowledge of print and online reference resources

Skill in reference interviewing

Skill in using and troubleshooting a variety of computers and mobile electronic devices

Skill in Windows, MS Office Suite, and Publisher

Skill in using Innovative Interfaces, Inc’s Sierra or another comparable automated library system

Skill in customer services including dealing with difficult patrons and volatile situations

Able to operate various office equipment including copiers

Able to plan and conduct age-appropriate programming

Able to use good judgment

Able to work in teams

Able to work with confidential information

Able to foster a nonjudgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience

Physical Success Factors:

Able to push a fully loaded book-cart weighing up to 200 lbs.

Able to lift 50 lbs.

Medical Insurance

Vision Insurance

Life Insurance

Accidental Death and Dismemberment (AD&D) Insurance

Short-Term Disability

Long-Term Disability

457 Deferred Compensation Plan

Flexible Spending Accounts for transportation, dependent care and medical expenses

Tuition Reimbursement

This Job Description is not a complete statement of all duties and responsibilities comprising this position.