Library Assistant: Reference & Tech Support

Salt Lake County; Draper (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Salt Lake County is seeking a Library Assistant to provide reference and reader’s advisory services at the information desk, assist customers with library technology resources, and support circulation operations.

The role requires 3+ years of direct customer service, the ability to work evenings and Saturdays, and the capacity to lift up to 30 pounds; a fingerprint background check and RAP Back enrollment are required.

Qualifications

• Three or more years of direct customer service experience or equivalent.
• Background check via fingerprinting and RAP Back program required.

Responsibilities

• Provide general reference and reader’s advisory services at the information desk.
• Assist customers with library technology resources.
• Perform circulation and clerical support tasks.
• Assist librarians with displays, tours, programming, and events.
• Support periodicals collection clerical tasks.

Skills

Customer service

Teamwork

Communication

Problem solving

Data entry

Time management

Diversity awareness

Procedures adherence

Tools

Library systems

Job description

Salt Lake County is seeking a Library Assistant to provide reference and reader’s advisory services at the information desk, assist customers with library technology resources, and support circulation operations.

The role requires 3+ years of direct customer service, the ability to work evenings and Saturdays, and the capacity to lift up to 30 pounds; a fingerprint background check and RAP Back enrollment are required.