Library Assistant IV

Columbia University in the City of New York; New York (NY); On-site; USD 35,000 - 36,000; Full time

Job summary

Columbia University Libraries seeks a Library Assistant IV to work at the Burke Library. The Library Assistant IV manages the circulation desk, scans, delivers, processes inter-library loan requests, and handles course reserves.

Daily duties include assisting patrons with policies, training student assistants, and maintaining equipment across the stacks. The role requires excellent customer service skills, proficiency with MS Excel and library systems, and the ability to work both independently

Qualifications

• High school diploma or equivalent.
• Commitment to excellent customer service in a diverse environment.
• Experience with office productivity and databases (e.g., MS Excel).
• Excellent oral and written communication skills.
• Aptitude with library technologies.
• Strong organizational and project management skills, including attention to detail.
• Ability to work independently and within a team environment.

Responsibilities

• Checks materials in and out; processing materials from offsite for use by patrons.
• Assists patrons in understanding policies and procedures.
• Processes requests and materials for inter-library loan;
• Processes daily scan and deliver and troubleshooting equipment and stacks maintenance (reshelving and shelf reading).
• Utilizes the circulation and reserves modules of the FOLIO ILS.
• Provides training, assigning, and review of student assistants and their work.
• Performs other duties as assigned.

Skills

Customer service

MS Excel

Communication skills

Library tech

Detail oriented

Independent work

Teamwork

Education

High school diploma

Bachelor's degree (preferred)

Tools

FOLIO ILS

MS Excel

Job description

• Job Type: Support Staff - Union
• Bargaining Unit: 1199 Clerical
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule: Monday-Friday: 8:45AM-4:45PM
• Building: Burke Library
• Salary Range: $25.67 - $25.67 per hour entry rate ($26.20 - $26.20 per hour minimum rate)

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Columbia University Libraries seeks a Library Assistant IV to work at the Burke Library. The Library Assistant IV has primary responsibility for the circulation desk, scan, deliver and inter-library loan processing, and course reserves processing. Daily responsibilities include:

Responsibilities

• Checks materials in and out; processing materials from offsite for use by patrons.
• Assists patrons in understanding policies and procedures.
• Processes requests and materials for inter-library loan;
• Processes daily scan and deliver and troubleshooting equipment and stacks maintenance (reshelving and shelf reading).
• Utilizes the circulation and reserves modules of the FOLIO ILS.
• Provides training, assigning, and review of student assistants and their work.
• Performs other duties as assigned.

Language test will be given if interviewed.

Schedule: Monday through Friday 8:45 a.m. - 4:45 p.m.

Schedule may be different during intersession and summer terms. Schedule subject to change based on staffing needs.

Minimum Qualifications

• High school diploma or equivalent.
• Demonstrated commitment to excellent customer service within a diverse working environment.
• Demonstrated experience with office productivity and database tools (e.g., MS Excel).
• Excellent oral and written communication skills.
• Demonstrated aptitude with recent library and/or other computer technologies.
• Demonstrated organizational and project management skills, including attention to detail.
• Ability to work independently and within a team environment.

Preferred Qualifications

• Bachelor's degree with knowledge of a field within the humanities; theological studies preferred.
• 1-2 years of experience working in a library setting preferred.
• Experience with FOLIO or another integrated library system preferred.
• Supervisory experience preferred.
• Working bibliographic knowledge of at least one research language, German or French preferred.
• Familiarity with theology, religious studies, or church history preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.