Library Assistant II: Front Desk & Tech Help

Municipality of Anchorage; Anchorage (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

The Municipality of Anchorage seeks a Library Clerk for the Library at 3600 Denali Street. Open to the public and AMEA members, with Sunday–Thursday shifts and a Monday late shift.

You will handle circulation tasks, register patrons, assist with reference, operate the cash register, support programs and volunteers, and maintain equipment. A background check and U.S. work eligibility are required.

Qualifications

• High school, GED, or the equivalent and one year of customer service and/or library experience.
• Satisfactory background check which includes criminal, education, and employment history at time of hire.
• Satisfactory completion of a national criminal background investigation at time of hire.

Responsibilities

• Perform circulation tasks: charging, discharge, renew and route library materials.
• Register patrons for library cards and help patrons locate materials.
• Operate cash register and complete cash and credit card transactions, initiate customer refunds as appropriate.
• Assist with bus passes, voter registration and other specialized services.
• Answer phones; communicate by email. Provide ready reference assistance and help with library technologies.
• Assist with library programs and events and train/assign tasks to volunteers.
• Perform all duties of library clerk and library assistant I as assigned.

Skills

Customer service

Public interaction

Cash handling

Library knowledge

Education

High school diploma or GED

Job description

The Municipality of Anchorage seeks a Library Clerk for the Library at 3600 Denali Street. Open to the public and AMEA members, with Sunday–Thursday shifts and a Monday late shift.

You will handle circulation tasks, register patrons, assist with reference, operate the cash register, support programs and volunteers, and maintain equipment. A background check and U.S. work eligibility are required.