Library Assistant I - 25 HR

NassauCountyFLChamber; Yulee (FL); Hybrid; USD 22,000 - 34,000; Full time

Job summary

Nassau County Board of County Commissioners is seeking a Library Clerk/Assistant to support public patrons and manage circulation at Nassau County libraries. The role requires reliable customer service, basic library operations, and the ability to work at multiple branches as assigned.

Ideal candidates have a high school diploma or GED and 1–2 years of library, customer service, or office experience; a valid Florida driver’s license is a plus. Evening/weekend work is required.

Qualifications

• HS diploma or GED plus 1–2 years general library/customer service/office experience.
• Knowledge of library operations and customer service standards.
• Valid State Driver’s License may be required.

Responsibilities

• Perform circulation duties including check in/out and fines.
• Assist patrons with holds, reserves, and interlibrary loan requests.
• Provide reference assistance and use of library catalogs and databases.
• Organize materials, shelve and process items.
• Prepare and submit required reports; collect library statistics.
• Open/close library and set up meeting rooms.

Skills

Customer service

Office experience

Education

High school diploma or GED

Job description

Nassau County Board of County Commissioners

Yulee, FL 32097

Nassau County is 726 square miles of natural beauty located in the northeast corner of Florida along the Atlantic Ocean and Interstate 95. With 13 miles of pristine beaches, hundreds of miles of rivers, historic downtown Fernandina Beach, and an expanding economy. The combination of rich history, rural charm, natural resources, quality-of-life, and proximity to strategic installations provides Nassau County with unparalleled potential. Part of the Jacksonville Metropolitan Area, Nassau County has a population of 101,501 and a regional population of 1.6 million, the Florida Bureau of Economic and Business Research (BEBR) estimates that Nassau County grew by 4.92% last year ranking as the 4th fastest-growing county, by percent growth, in Florida [2nd among counties with a population of at least 80,000]. BEBR predicts Nassau County will be the sixth fastest-growing county in the State of Florida over the next 10 years with a projected population expansion of 33% resulting in over 121,600 people calling Nassau County home.

Provides reference services to all Library patrons, performs routine circulation duties and provides instruction for use of the Library’s online catalog and research database. This position is not assigned by building or particular location and requires the flexibility to work at various library branches as assigned. Requires evening and weekend work.

Performs circulation duties as needed, including checking books in and out, emptying bookdrops, etc.

• Prepares hold requests for patrons and notifies patrons to pick up books placed on reserve.
• Provides professional and courteous customer relations at all times.
• Searches and makes requests for interlibrary loan materials.
• Interprets Library policies and procedures to the public.
• Assesses and collects fines for overdue/lost library materials; balances cash register.
• Accepts applications for and issues library cards.
• Conducts Internet searches and evaluates web sites.
• Creates bibliographies and conducts bibliographic instruction for groups as assigned.
• Answers Library patrons’ reference questions; assists patrons and staff in using various resources and equipment of the Library, including use of Library catalogues, use of Library computer hardware, searching the Internet and use of online data bases.
• Organizes, processes and shelves all Library materials, including books, periodicals, audio and video recordings, newspapers, etc.; reads and shifts books on shelves; packs delivery items.
• Processes paperback books, magazines and newspapers; maintains computer records of these items.
• Repairs and mends damaged books; affixes covers and labels.
• Assists in arranging books and other displays.
• Prepares and submits required reports and forms. Collects Library Statistical Information.

Attends In-Service Training to maintain knowledge of current theories and trends in Public Library operations and technology; attends staff meetings.

• Assists with the Children’s Library program and other Library programs as assigned.
• Opens and closes Library and prepares Library equipment for daily operations.
• May set up meeting room for meetings and programs as requested.
• May perform duties of supervisor in his/her absence.
• Performs a variety of routine clerical duties as required, which may include but are not limited to typing, copying and filing documents, ordering supplies, answering the telephone, etc.
• Interacts and communicates with various groups and individuals such as the immediate supervisor, co-workers, County employees, Library patrons, faculty members, personnel of other libraries, volunteers/student and community service workers, vendors, and the general public.
• Supervises the work of assigned volunteers.
• Maintains a neat and clean workplace.
• Operates and maintains a variety of equipment, which includes a computer, printer, cash register, scanner, fax machine, copier, calculator, multi-lined telephone, etc.
• Runs errands as needed.
• Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.
• Performs related duties as required.

(These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.)

Requires a high school diploma or GED equivalent supplemented by one (1) to two (2) years of general library, customer service and/or office experience or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. May possess a valid State Driver’s License.

The range for this position is $16.2121 - $24.6691. The County provides a comprehensive benefits program and participates in the Florida Retirement System (FRS) and has a 3% employee contribution requirement. Voluntary supplemental 457 deferred compensation retirement is also available. For additional benefit information, visit: https://www.nassaucountyfl.com/243/Employee-Benefits .

Nassau County is a Drug Free Workplace & Equal Opportunity Employer; Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws.