Library Assistant: Front Desk & Reader Services

Live Oak Public Library; Savannah (GA); On-site; USD 28,000 - 38,000; Part time

Job summary

Live Oak Public Library is seeking a Library Assistant to deliver quality customer service and support day-to-day public services at multiple branches. The role will support circulation, reference, programming, and children’s services as needed, with opportunities to assist in marketing displays and to act as Person-In-Charge as required.

Strong communication, organizational skills, and familiarity with PINES preferred; a high school diploma and six months of customer service experience are

Qualifications

• Requires a high school diploma or equivalent; six months of customer service experience.
• Familiarity with today’s public libraries (services, materials, and programs).
• Experience in a library or educational environment is preferred.

Responsibilities

• Delivers quality customer service that exceeds patron expectations.
• Provides general information and reader advisory using print and online resources.
• Performs daily branch opening and closing procedures.
• Provides circulation services; staffs information desks as assigned.
• Assist with receiving and preparing all library materials for circulation at the branch level.
• Shelves library materials; maintains shelf appearance by straightening, shifting, and ensuring items are in correct order.
• Assists with marketing library collection, services, and programs through displays and exhibits.
• Assists patrons with basic troubleshooting of common software products, operating systems, browsers, public fax machines, computers, printers, and photocopiers; elevates issues as necessary.
• Performs cash handling and provides assistance in the use of electronic resources and basic computer programs.

Skills

Customer service

Organizational skills

Communication skills

Follow instructions

Adaptability

Team collaboration

Library systems

Education

High school diploma or equivalent

Tools

PINES ILS

Microsoft Office

Google Suite

Job description

Live Oak Public Library is seeking a Library Assistant to deliver quality customer service and support day-to-day public services at multiple branches. The role will support circulation, reference, programming, and children’s services as needed, with opportunities to assist in marketing displays and to act as Person-In-Charge as required.

Strong communication, organizational skills, and familiarity with PINES preferred; a high school diploma and six months of customer service experience are