Library Assistant

City of New Braunfels, TX; New Braunfels (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking motivated and coachable individuals to join their Library department. This role involves providing high-quality library services to the public, assisting with various library operations, and managing day-to-day activities. Ideal candidates will have a strong background in customer service, with a preference for bilingual (Spanish) speakers. Join a dynamic team that values its members and offers great benefits, including competitive insurance and professional development opportunities. If you are passionate about libraries and community service, this is the perfect opportunity for you.

Benefits

Competitive medical, dental, and vision insurance

2:1 match on retirement contribution

Paid volunteer time off - 16 hours per year

Vacation accrual starts at date of hire

Longevity pay after one full year

Tuition reimbursement program

Bilingual pay offered

Professional and personal development training

Qualifications

• Two years of college and two years of public library/customer service experience.
• Bilingual (Spanish) highly preferred.

Responsibilities

• Staffs the service desk and performs circulation duties.
• Assists patrons with library technology and software.
• Plans and implements library programs/events.

Skills

Customer Service

Bilingual (Spanish)

Library Technology Assistance

Administrative Functions

Education

Two years of college

Public Library Experience

Tools

Library Management Systems

Computer Software

Job description

Join to apply for the Library Assistant role at City of New Braunfels, TX

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What we're looking for: Motivated and coachable individuals to join the City of New Braunfels Library department. Under direct supervision, provides delivery of high-quality library services to the public. Staffs the various service and help areas. Assists in managing the day-to-day activities of the library, maintains the library's facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.

Benefits & Total Rewards

Our City team members are our most valuable asset! We offer Total Rewards when you join our team.

• Competitive medical, dental and vision insurance
• 2:1 match on retirement contribution
• Paid volunteer time off - 16 hours per year
• Vacation accrual starts at date of hire - up to 120 hours annually your first year
• Get paid to stay - longevity pay on top of your regular pay after one full year
• Tuition reimbursement program
• Bilingual pay offered
• Keep learning - professional and personal development training available

The Responsibilities You'll Be Trusted With

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Library Assistant I (Part time and Full time) - 14117/14126

• Staffs the service desk.
• Performs a variety of circulation duties - including answering calls, patron inquiries, check in/check out and shelving, card issuance, material location, collecting library fees and patron computer assistance (public computers, online catalogs, library databases and mobile devices).
• Assists patrons with library technology and software.
• Assists with outreach activities and programs.
• Participates in opening and closing duties.
• Assist with material preparation and repair as assigned. Evaluates and recommends library items for repair, rebinding, and/or replacement and assists with same tasks.
• Aids in the promotion of library programs/events.
• Answers reference questions or refers reference inquiries to the Librarian on Duty as appropriate.
• Assists in coordinating and implementing library programs/events
• Performs other duties as assigned or required.

Library Assistant II (Part time and Full time) - 14119/14118

• Performs job duties listed for Assistant I.
• Plans and implements library programs/events
• Assists with training and supervision of the public services volunteers.
• Assists with ILS reporting and material problem management.
• Performs other duties as assigned or required.

Library Assistant III (Part time and Full time) - 14122/14121

• Performs duties listed for Assistant I and II.
• Compiles data and prepares/generates a variety of statistical library reports
• Assists with training of staff with library policies and procedures.
• Assists with development and maintenance of procedure documentation.
• Assists Management with customer issues and training of the Library Assistants.
• Able to perform LOD functions as needed.

Minimum Qualifications

Education and Experience

Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.

• Bilingual(Spanish) highly preferred.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Education and Training
• Industries: Education Administration Programs