Library Assistant

Town of Natick; Natick (MA); On-site; USD 33,000 - 41,000; Part time

Job summary

The Morse Institute Library in Natick is accepting applications for a part-time Library Assistant. This role assists patrons with library services in person and by phone, emphasizing strong customer service and teamwork.

The schedule is 18 hours per week with hours on Mondays and Thursdays 3–9pm, Fridays 9am–1pm, and alternating Saturdays 1–5pm. Starting pay is $23.87/hour with step increases to $29.53/hour.

Qualifications

• Strong customer service background and excellent communication and interpersonal skills.
• Detail oriented with the ability to work well in a team environment.
• Bilingual abilities and knowledge of Sierra ILS are preferred, but not required.

Responsibilities

• Assist patrons with library services in person and over the phone.
• Support a welcoming environment and responsive service as part of a library team.
• Contribute to smooth daily operations and accuracy in routine library tasks.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Attention to detail

Bilingual abilities (preferred)

Tools

Sierra ILS

Job description

The Morse Institute Library is accepting applications for a Library Assistant position. The MorseInstitute Library is a library with strong community support in the town of Natick.

This position helps patrons access library services in-person and over the phone.

The successful candidate will have a strong customer service background with excellent communication and interpersonal skills, be detail oriented, and possess the ability to work well in a team environment. Previous library experience, bilingual abilities, and knowledge of Sierra ILS software is preferred, but not required.

The Morse Institute Library values diversity in backgrounds and experiences, and the library’s leadership team is committed to an empathetic and supportive work environment for all employees. The Library is deliberate and self-reflective about the team we are building, and we are seeking folks who are not only strong in their own aptitudes but care deeply about supporting the growth of the Natick community.

This is a part-time, non-benefited position (18 hours per week.) This position starts at $23.87 per hour (Step 1), with a full pay range of $23.87- $29.53 per hour in annual step increases in accordance with the union agreement. While this position is non-benefited, it accrues prorated sick, personal, and vacation time according to the union contract. The schedule is Mondays and Thursdays 3-9pm; Fridays 9-1pm, and every other Saturday 1-5pm.

Resumes will be reviewed on a rolling basis, with a priority given to resumes submitted by October 22, 2026

EOE