Library Aide: Front Desk, Tech Help, & Patron Support

Gannon University; Erie (Erie County); On-site; USD 17,000 - 21,000; Part time

Job summary

Gannon University’s Nash Library is seeking a friendly and proactive Student Aide to assist with daily library operations on campus in Erie, PA. The role focuses on patron service, circulation tasks, shelving, and basic tech support.

Successful candidates will greet patrons, help with check-ins/outs/renewals, and maintain a tidy, efficient library space. Evening/weekend availability and Federal Work Study eligibility are preferred.

Qualifications

• Must be a currently enrolled, full time student.
• Must have minimum 2.8 GPA.
• Must be eligible for Federal Work Study.

Responsibilities

• Greet library patrons in a friendly and welcoming manner.
• Monitor the building for maintenance needs.
• Assist patrons with library circulation functions including check-ins, checkouts, renewals, and searches.
• Enforce ID regulations for borrowing materials.
• Answer the library phone.
• Walk through the building hourly to record the number of patrons.
• Refill printers and copiers as needed.
• Alert supervisor when supplies need reordered or repairs are needed.
• Keep the library tidy by pushing in chairs and returning furniture to place.
• Warn patrons not following library rules and/or alert a supervisor of disruptive patrons.
• Shelf management tasks, such as shelving books and shelf-reading.
• Other tasks, as assigned.

Skills

Communication

Teamwork

Customer service

Leadership

Tools

Microsoft Office

Job description

Gannon University’s Nash Library is seeking a friendly and proactive Student Aide to assist with daily library operations on campus in Erie, PA. The role focuses on patron service, circulation tasks, shelving, and basic tech support.

Successful candidates will greet patrons, help with check-ins/outs/renewals, and maintain a tidy, efficient library space. Evening/weekend availability and Federal Work Study eligibility are preferred.