Auto Liability Claims Specialist - Hybrid Work

Sentry; El Paso (TX); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Hybrid work option

Meal stipend

Tuition reimbursement

Medical, dental, and vision insurance

Parental leave

Pet insurance

Caregiver leave

Wellness resources

Paid Time Off + Volunteer Time Off

401(k) match

Sentry Foundation support

Job summary

Sentry is seeking a Claims Representative - Liability to manage a caseload and resolve auto claim issues. You will verify coverage, assess liability, negotiate settlements, and ensure compliance throughout the claims process.

Ideal candidates have a Bachelor’s degree or equivalent experience, 1+ year in claims, strong communication, and negotiation skills. Hybrid work options and comprehensive benefits are provided.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 1 year of related work experience.
• Ability to review and analyze detailed documents, insurance policies, coverages, and insurance regulations.
• Ability to make appropriate claim decisions, prioritize, and manage workload.
• Effective verbal and written communication skills.
• Technological aptitude.
• Demonstrated fundamental negotiation skills.

Responsibilities

• Verify coverage by reviewing policies, terms, and language.
• Evaluate liability by reviewing statements, police reports, and evidence; negotiate or deny based on findings.
• Set claim reserves timely based on liability evaluations; negotiate settlements to fair resolutions.
• Document decisions, communications, and activities to ensure compliance with regulations.
• Provide empathetic service; explain the claims process and decisions with clear reasoning.
• Maintain state licensing requirements as needed.

Skills

Policy analysis

Decision making

Communication

Negotiation

Tech savvy

Education

Bachelor’s degree or equivalent work experience

Job description

Sentry is seeking a Claims Representative - Liability to manage a caseload and resolve auto claim issues. You will verify coverage, assess liability, negotiate settlements, and ensure compliance throughout the claims process.

Ideal candidates have a Bachelor’s degree or equivalent experience, 1+ year in claims, strong communication, and negotiation skills. Hybrid work options and comprehensive benefits are provided.