Liability Claims Manager

Safety National; St. Louis (MO); Hybrid; USD 88,000 - 114,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) match

Paid time off

Hybrid work environment

Job summary

Safety National in St. Louis, MO is seeking a Liability Claims Manager to own claims from assignment to closure, evaluating coverage and exposure to develop cost-effective resolutions while ensuring compliance.

You will supervise TPAs, coordinate with internal partners across liability lines (Auto, General, Employers, Cyber, Umbrella, Construction), and contribute to a data-driven view of claims trends in a hybrid work environment.

Qualifications

• 5+ years of experience handling complex liability claims across multiple liability lines.
• Strong knowledge of litigation processes, mediation, settlements and trials.
• Ability to analyze coverage issues and draft reservation of rights and letters.

Responsibilities

• Own assigned claims from initial assignment through closure.
• Evaluate coverage, determine exposure, and develop resolution strategies.
• Proactively manage litigation and oversee TPAs; communicate exposures to partners.
• Support cost-effective resolutions while complying with policies and best practices.

Skills

Liability claims

Litigation processes

Coverage analysis

Written and verbal communication

Hybrid work eligibility

Education

Bachelor’s Degree (preferred)

JD preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

At Safety National, we don’t just offer jobs – we build careers with purpose! Since 1942, we’ve been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success—both personally and professionally.

This opportunity is in the Claims department

Our Claims Department oversees both high-exposure workers’ compensation and liability claims. As an unbundled carrier, we work actively with third-party administrators (TPAs) and self-administered accounts to assist in guiding claims to a successful resolution. As an excess carrier, the catastrophic claims we handle keep our group challenged, but the uniqueness provides plenty of growth opportunities.

Role Description

As a Liability Claims Manager, you will take ownership of assigned claims from initial assignment through closure. You will play a critical role in evaluating coverage, determining exposure, and developing resolution strategies for a variety of liability lines, including Automobile Liability, General Liability, Employers Liability, Public Entity, Cyber, Excess, Umbrella, and Construction Liability. You will proactively manage litigation, oversee third-party administrators (TPAs), and work closely with internal business partners to communicate claim exposures and business trends. Your expertise will help drive cost-effective resolutions while maintaining compliance with internal policies and industry best practices.

This position is based in our St. Louis, MO home office and allows for remote work with periodic home office visits.

Qualifications

Education

• Bachelor’s Degree from an accredited college or university preferred.
• JD preferred.

Required Qualifications

• 5 or more years of experience handling complex liability claims, including Automobile Liability, General Liability, Employers Liability, Public Entity, Cyber, Excess, Umbrella, and/or Construction Liability claims.
• Strong knowledge of litigation processes, including mediation, settlement negotiations, and trials.
• Proven ability to analyze coverage issues and draft reservation of rights and coverage letters.
• Excellent written and verbal communication skills, with the ability to interact effectively with internal stakeholders and external partners.
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future.
• Qualified candidates residing outside the St. Louis metropolitan area are eligible to work remotely or in one of our regional offices. For candidates who reside in the St. Louis metropolitan area, if hired you will be required to work a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd, Saint Louis, MO. All employees are required to sign a Remote Work Agreement and/or follow our Work From Home policy, which will be provided to all candidates selected to interview.

Preferred Qualifications

• Experience managing claims across multiple jurisdictions with an insurance carrier or Third-Party Administrator (TPA) preferred.
• Strong organizational and analytical skills with the ability to manage a high-volume workload.
• Proficiency in Microsoft Excel, Word, and Outlook.
• AIC, SCLA, or CLCS designation preferred.

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k)-retirement savings match and an annual profit sharing contribution. We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company-paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target base salary range for this position is $88,000 to $113,500. Compensation for the successful candidate will consider the candidate’s particular combination of knowledge, skills, competencies, experience and geographic location.