Lexus Stevens Creek Sales Consultant

Penske Motor Group; San Jose (CA); On-site; USD 45,000 - 120,000; Full time

Benefits offered by this job

401k with a generous Company match

Vacation (accruals earned on Full Time

Vision, dental, and medical care benefi

Team member referral bonus program

Tuition reimbursement

Discounts with Corporate Partners like

Development and growth opportunities

Job summary

Lexus of Stevens Creek in San Jose, CA is seeking a Sales Consultant to help guests find the right vehicle and deliver exceptional service. You will build lasting relationships, meet monthly sales targets, demonstrate vehicles, arrange test drives, negotiate prices, and guide customers through the purchase process while working on-site with CRM tools.

You will stay informed about new models, industry trends, and financing options to present transparent information upfront; this role emphasizes

Qualifications

• Strong communication and interpersonal skills for customer interaction.
• Proven sales ability with rapport-building and closing techniques.
• Ability to negotiate prices and terms effectively.
• Excellent customer service and issue resolution mindset.
• Thorough knowledge of vehicle features and options.
• Efficient time management and task prioritization.
• Proficiency with CRM software and basic computer tools.
• Team-oriented culture and attention to detail.
• Willingness to work flexible hours including evenings and weekends.
• Sales experience preferred.

Responsibilities

• Guide guests through brand and vehicle introductions, highlighting features matched to needs.
• Greet customers, understand preferences, and provide expert advice.
• Demonstrate vehicles, arrange test drives, and lead the sales process.
• Negotiate prices and finalize contracts, including trade-ins and financing.
• Overcome objections, request the sale, and complete purchasing contracts.
• Deliver excellent guest service and build rapport for repeat business.
• Utilize CRM to maintain records and provide sales data to management.
• Stay up-to-date on new models, features, and trends.
• Present financial and other information upfront and transparently.
• Aim to meet or exceed monthly sales quotas and targets.
• Provide an engaging guest experience and maintain high ethical standards.

Skills

Strong communication

Sales skills

Negotiation

Customer service

Product knowledge

Time management

CRM software

Team player

Attention to detail

Flexible hours

Sales experience

Education

High school diploma

Tools

CRM software

Job description

If you love being social, love delivering exceptional guest services, love to work hard and be rewarded for your efforts, and love to be a part of an amazing team, then you have found the right opportunity. We are looking for Sales Consultants that share in our passion and vision to transform the automotive purchase experience. We believe there is a better way to buy and sell vehicles and we are searching for women and men who want to help in this endeavor.

Pay Scale

The Sales Consultant Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $18.70. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

• This position is 100% on site at Lexus of Stevens Creek in San Jose, CA.

Perks of working with us

• 401k with a generous Company match
• Vacation (accruals earned on Full Time or Part Time status)
• Vision, dental, and medical care benefits available to any team full time team member
• Team member referral bonus program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more...
• Development and growth opportunities

The Role

Sales Consultant, your objective is to effectively assist customers in finding the right vehicle, build lasting relationships, and achieve or exceed sales targets while providing exceptional customer service.

Responsibilities

• Guide guests through introduction of brand and vehicle, highlighting features and benefits that match lifestyle and individual needs.
• Greet customers, understand their needs and preferences for a vehicle, and provide expert advice.
• Possess a strong understanding of different vehicle models, features, and specifications.
• Demonstrate vehicles, arrange test drives, and guide customers through the sales process.
• Negotiate prices and finalize sales contracts, including trade-in values and financing options.
• Overcome objections, ask for sales, and complete sales and purchasing contracts.
• Provide excellent guest service and build rapport with clients to foster repeat business.
• Utilize all appropriate CRM software to maintain records of sales activities and provide management with sales data.
• Keep up-to-date on new vehicle models, features, and industry trends.
• Present financial and other information upfront and transparently
• Attain monthly sales quotas as designated by company expectations and standards.
• Deliver an exciting and engaging experience for guests.
• Maintains high ethical standards in all actions.

Required Skills & Abilities

• Strong Communication Skills Excellent verbal and written communication skills are essential for interacting with customers and negotiating sales.
• Sales Skills Proven ability to build rapport, identify customer needs, and close sales.
• Negotiation Skills Ability to negotiate prices and terms of sale effectively.
• Customer Service Skills Ability to provide excellent customer service and resolve issues.
• Product Knowledge Thorough understanding of vehicles and their features
• Time Management Ability to manage time effectively and prioritize tasks.
• Computer Skills Proficiency in using CRM software and other relevant computer applications.
• Culture Strong ability to work in a team environment.
• Exceptional attention to detail
• Ability to work flexible hours to include evenings, weekends, and holidays.
• Sales expirence preferred

Education/Licenses

• A high school diploma or equivalent
• Must have or be able to obtain a valid Occupational Sales License and a California Driver's License while maintaining an acceptable, safe, driving record.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to

• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear.
• Able to withstand outdoor weather.
• Stand for long periods at a time.
• Use hands and fingers in repetitive motions, daily.
• Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl.
• Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments.
• Adjusting, moving, and lifting objects up to 20 pounds.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Operating motor vehicles
• Ascending or descending ladders, stairs, scaffolding, and ramps.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT SETS US APART FROM THE COMPETITION!

Lexus of Stevens Creek is a proud member of the Penske Motor Group family of automotive dealerships. We take a different approach than others in the industry. We provide the best possible guest experience for the thousands of guests we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. As the #1 New & Pre-Owned dealership in Northern California, we have the largest inventory, offer great values, above all we make sure that our Guests and Team Members are treated special; and that is one of the reasons that it's not only a pleasure to shop here but to work here as well.

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious?

Do you value exceptional guest service?

Are you ready for the new adventure in your career?