Level 6 Bar and Lounge Host

Delaware North at TD Garden; Boston (MA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance (eligibile)

Job summary

Delaware North Sportservice at TD Garden in Boston, MA seeks a part-time Host to warmly welcome guests and manage the host station. This tipped role begins at $18.00 per hour with additional benefits and a focus on exceptional guest experiences.

The position involves seating guests, maintaining seating charts, and handling reservations and phone inquiries during operating hours.

Qualifications

• No high school diploma or GED required.
• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
• Ability to effectively communicate with guests and team members.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer restaurant telephone line during assigned hours of operation.

Skills

Guest service

Communication

Multitasking

Education

No high school diploma or GED required

Job description

The opportunity

Delaware North Sportservice is hiring a part-time Host to join our team at TD Garden in Boston, Massachusetts. As a Host, you will be responsible for welcoming guests and managing the host station.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$18.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Review floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer restaurant telephone line during assigned hours of operation

More about you

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Physical requirements

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds

Shift details

Evenings
Holidays
M-F
Weekends
Events

Source: Hospitality Online